- Carter's/OshKosh (Waipahu, HI)
- …cross-sell opportunities + Schedule and manage any required customer follow-ups following Contact Center guidelines 30% Documentation & Data Management: + ... documentation of discussions, issues, customer requests, or other relevant information in Contact Center systems + Maintain confidentiality of the organization's… more
- Three Saints Bay (Martinsburg, WV)
- …of contact for managing all contractor personnel assigned to the contact center support services, ensuring seamless execution of customer service operations ... personnel), and monitors team performance using tools like the Avaya Aura Contact Center and MMLD databases, providing weekly and monthly progress reports to the… more
- Mass Markets (El Paso, TX)
- …customer service, technical support, inside sales, chat, or administrative roles in a contact center . COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Savannah, GA)
- …This is an on-site, entry-level opportunity with flexible scheduling options. While previous contact center experience is a plus, it's not required. We welcome ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Wichita, KS)
- …dedicated and should possess the below qualities: + Proven experience in a contact center environment. + Demonstrated supervisory experience with a track record ... skills to effectively lead and engage team members. + Proficiency in using contact center software and analytics tools to drive performance. + Ability to handle… more
- Three Saints Bay (Martinsburg, WV)
- …+ Oversees the quality assurance and performance monitoring functions for the contact center , ensuring all customer service operations meet the stringent ... 60 seconds, conducting regular quality control inspections using the Avaya Aura Contact Center system and MMLD database to track performance metrics such as… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- Mass Markets (Hinesville, GA)
- …experience in customer service, sales, technical support, or administrative roles in a contact center + Experience in state or federal work environments ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …service, tech support, sales, or admin roles + Previous experience in a contact center or government-related environment COMPENSATION DETAILS WANT AN EMPLOYER ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more