- Vontier (Akron, OH)
- **Description** **JOB PURPOSE:** The Senior Manager, Strategic Contact Center Operations will lead strategic contact center teams to deliver an ... an emphasis on employee development and process improvement + Experience in call center transformation and change management, including examples such as: + Leading a… more
- Kelsey-Seybold Clinic (TX)
- …accredited program Preferred: N/A **Experience** Required: 1-year experience in a high-volume contact center OR 1 year of customer service experience Preferred: ... 2 years contact center or customer service experience with PC experience and knowledge of MS Word and Excel. **License(s)** Required: N/A Preferred: N/A… more
- Jackson National Life Insurance Company (Nashville, TN)
- …and activities. + Manages the back-end administration for system applications in the contact center . + Creates and publishes intraday, daily, weekly, and monthly ... and apply through Jobs Hub._** **Job Purpose** **The Distribution Command Center Analyst monitors and evaluates business processes, skill and transactional… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …Proficiency in Microsoft Office Suite, SQL, and Power BI. + Familiarity with contact center forecasting, scheduling, and workforce optimization tools. + Strong ... maintaining our small business family style culture. **Essential Job Summary:** TheCall Center Workforce Analystt is a pivotal role within a dynamic Customer Service… more
- Mass Markets (Parkersburg, WV)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- Rush University Medical Center (Chicago, IL)
- …or equivalent work experience in patient care or related setting such as healthcare contact center , clinic, ambulatory care center , or physician office ... efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with… more
- Walgreens (Bolingbrook, IL)
- …Center **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 599 S. SCHMIDT ... Responsible for providing prescription verification and pharmacy expertise in a Fulfillment Center to ensure patients receive the highest levels of quality and… more
- Parexel (Baltimore, MD)
- …potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system) + Scheduling screening ... **Work Location** : onsite in Baltimore, MD At Parexel, the **Call Center Agent** is a business crucial role in ensuring panels of volunteers for clinical research… more
- University of Rochester (Rochester, NY)
- …reduce cost, and reduce waste. + Alerts leads and supervisors to issues impacting contact center performance in a timely manner to ensure the highest quality ... Scheduled Weekly Hours: 40 Department: 900021 UR Med Access Center Work Shift: UR - Day (United States of...execution of new protocols and procedures within the call center . Provides guidance on the most complex calls and… more
- EAC Network (Hempstead, NY)
- …any problems. Keep record of vehicle repairs. + Maintain transportation lists and contact center members to inquire about transportation reservations. + Maintain ... Driver (Part-Time) - Hempstead Senior Community Service Center Job Details Job Location 24 Clinton C....dedicated part timeDriverto join the Hempstead Senior Community Service Center (SCSC). Salary: $21/hour Schedule: 25-30 hours per week… more