- Fidelity TalentSource LLC (Westlake, TX)
- …automation landscape. This role will be part of a dynamic Scrum team within Fidelity's Contact Center & Data Excellence division. This is a hybrid role based in ... within the Workplace Investing (WI) - Quality Engineering organization, you will support Contact Center desktop applications focused on UI and API capabilities… more
- Percepta (Tempe, AZ)
- …managing and coaching others and improving performance. * Through understanding of contact center technologies, customer tracking systems, and their respective ... Business Partner quality initiatives, systems and policies. * Support all Percepta Call- Center policies and procedures. * Attend and participate in team meetings and… more
- Broadcast Music, Inc. (Nashville, TN)
- …Ability to establish good working relationships with affiliates and co-workers. Contact center knowledge including experience with Salesforce or Microsoft ... notes, documents and relevant details into the CRM system with every contact . Demonstrates accuracy and thoroughness by looking for ways to improve performance… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …The Customer Service role is similar to Entry Level Customer Service, Contact Center Representative, Customer Service Representative and Customer Support ... strengths, and chart a course to help you grow.This is a full-time hourly contact center position that also offers the opportunity to work extra hours based on… more
- American Honda Motor Co Inc (Chino, CA)
- …Honda's, we want you to join our team to Bring the Future!Job PurposeAHM's Contact Center actively support Honda's mission of Lifetime Owner Loyalty by providing ... work experience will be considered.Minimum of 2-4 years in a customer-focused/ Contact Center environment or automotive industry preferredStrong decision-making,… more
- Hired by Matrix (Columbus, OH)
- …You Bring: Preference for 1 of the following criteria: College Degree OR Previous contact center experience. Ability to contribute in a fast paced, team-oriented ... Aptitude to multi-task and adjust quickly to change in a busy financial service center . Position Type: Contract Get in Touch: We want to hear from you! If… more
- Percepta (Houston, TX)
- …or bachelor's degree preferredTwo (2) years of experience in a Customer Relations Contact Center or hospitality industryExperience in a luxury field (hospitality ... relationship of trust and enthusiasm while guiding the customer from their initial contact through case resolutionAct as a resource of all product knowledge and… more
- Percepta (Melbourne, FL)
- …forums, blogs, podcasts, gamification, RSS, wikis, videos, and user-generated content, to ensure contact center agents are able to deliver the best experience to ... interactive client related materials and product knowledge content that enables contact center associates to delight their customers. Encourages participation… more
- Cambia Health Solutions, Inc (Portland, OR)
- …with call center phone systems, like the Nice CXone InContact or other contact center systems. What You Bring to Cambia: Qualifications (Not limited to): A ... successful candidate would have a minimum of 3 years' experience in related Telecom Administration/System Administration field.The candidate should have a can-do attitude and can learn and adapt to new technologies and methodologies.Have refined… more
- Percepta (Remote, OR)
- …focus on presentation development with that role * 3 years' experience in a contact center , business process outsourcer. * Proven ability to present complex ... graphs, or infographics. * Having a solid understanding of contact centers, identify gaps in the strategic story and...this role. About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a… more
