- Mass Markets (Savannah, GA)
- …is a full-time, on-site position requiring daily attendance at one of our physical contact center locations. To be considered for this role, you must complete ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (FL)
- …managing P&L, KPIs, and enterprise-level initiatives + Advanced understanding of contact center technologies, CRM platforms, and performance analytics + ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Parker Hannifin Corporation (Cleveland, OH)
- …from these systems to MS Teams VoIP, and to implement and support a modern Contact Center solution. This role will require a high level of interaction with ... legacy telecom solutions, and on implementing a modern and compatible Contact Center solution. This role requires excellent project management skills and the… more
- PenFed Credit Union (San Antonio, TX)
- …will be responsible for launching and operationalizing our end-to-end PenFed Home Contact Center Experience Platform. The platform integrates real estate ... the digital and human engagement strategy to build out an AI-first contact center . This role is responsible for all revenue-generating activities tied to PenFed… more
- Mass Markets (TX)
- …seeking a dynamic and results-drivenOn-SiteSales Specialist to join our high-volume, fast-paced contact center team. If you are detail-oriented, possess strong ... with computers is essential. + Proficiency in claims management systems, contact center platforms, and MS Office products. + Strong critical thinking and… more
- Generac Power Systems (South Burlington, VT)
- …a related field + 3 years of related business experience, preferable in a contact center environment + Ability to work with word processing, spreadsheet, ... and other progressive options to provide an exceptional customer experience through the contact center . + Participating in enterprise-wide projects would help to… more
- Mass Markets (Killeen, TX)
- …and building lasting relationships. We provide comprehensive training in cutting-edge contact center technology and customer experience strategies to help ... customer service, sales, technical support, or administrative roles in a contact center . + Previous experience in state or federal work environments.… more
- Mass Markets (Killeen, TX)
- …on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, ... is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts… more
- University of Washington (Seattle, WA)
- …performance evaluations. + Ensure efficient Radiology Scheduling operations in a high-volume contact center , with no face-to-face patient interaction. + Manage ... week) + Day Shift + Remote **DEPARTMENT DESCRIPTION** Radiology Services at UW Medical Center - Montlake is the premier choice for imaging in the Pacific Northwest.… more
- Merck (West Point, PA)
- …employee service interactions in our National Service Center , Field Service Center , Promotional Contact Center and Switchboard. These interactions occur ... communications, workflow processes, and operating procedures to ensure effective and efficient contact center operations and consistent delivery of the desired… more