- Chewy (Phoenix, AZ)
- …about delivering excellent customer experiences. You will use your expertise in contact center operations and workforce management to offer valuable reports ... in contact centers or equivalent experience. + Proficient in real-time contact center management, including agent availability and meeting SLAs. + Understand… more
- Mass Markets (Las Cruces, NM)
- …Phone Sales Representativeto support a variety of outbound projects across our growing contact center network. Whether you're just starting your career or ... technical support, inside sales, chat, or administrative roles in a contact center + Experience in state or federal work environments COMPENSATION DETAILS… more
- Mass Markets (Dallas, TX)
- …that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT… more
- Mass Markets (Savannah, GA)
- …the job paid training. Compensation is commensurate with experience. While prior contact center experience isn't required, experience in customer service, tech ... for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly… more
- Mass Markets (Savannah, GA)
- …professional attitude Preferred Experience (Not Required) + 1+ year incustomer service, contact center , help desk, technical support, inside sales, or ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Entergy (Little Rock, AR)
- …operational functions to ensure optimal deliver of customer service inside the contact center organization. As operational leader, this position is accountable ... experience required** + MBA preferred + 5+ Direct experience leading a contact center training and process function. + Personal knowledge and understanding of… more
- Mass Markets (SD)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- Carrington (Honolulu, HI)
- …+ Ensure that new system changes are implemented correctly and do NOT affect the contact center metrics or alter accordingly. + Manage programs and queries to ... technologies and processes including delinquency dialer routines, call routing and contact center fundamentals preferred. + Ability to understand complex… more
- Mass Markets (OK)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- Insight Global (Windsor Mill, MD)
- …* Responsible for providing technical and analytical support to several large contact center sites. * Utilize unified Workforce Optimization functionality to ... address a broad range of contact center functions. * Participate as a key technical resource during project implementations and provide authoritative technical… more