- UGI Corporation (Charlotte, NC)
- …service/support operations and direct supervisory responsibilities + Working knowledge of contact center operations, key performance metrics, and expense ... call center operations experience. + Three to five years Contact Center experience with demonstrated capability in leadership roles + Experience in analysis… more
- Subaru of America (Camden, NJ)
- …Summary Analyzes and optimizes the performance of Subaru of America's (SOA's) contact center operations. Collects and interprets data, identifies trends, and ... of our customers and experience of our Advocates. Responsibilities + Analyzes essential contact center data to identify trends, patterns, anomalies, and areas… more
- Mass Markets (Killeen, TX)
- …offers on the job paid training. Compensation is commensurate with experience. Prior contact center or customer service experience is required. There are both ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Zoom (Seattle, WA)
- …available for this position Responsibilities: + Develop the social integration with Zoom Contact Center ; + implement the message protocol transforming for Zoom ... Contact Center chat channel; + develop the Zoom Contact Center video channel related service; + develop real-time data and historical analytics reports… more
- MyFlorida (Tallahassee, FL)
- …position is responsible for providing direct quality customer service through the Educator Certification Contact Center from 8:00 Am to 5:00 PM - Monday through ... regarding all aspects of the certification process through the Educator Certification Contact Center + Complete appropriate file documentation for telephone… more
- Insight Global (Phoenix, AZ)
- …We are looking for an experienced Senior IT Systems Analyst with deep expertise in Contact Center operations to support our Contact Center Transformation ... key role in coordinating and supporting the implementation of new features across Contact Center Operations and Technology Enablement. A strong working knowledge… more
- Ally (Raleigh, NC)
- …be empowered to provide personalized and outstanding customer service within our Customer Care Contact Center . Associates joining the Contact Center team ... and investors. * Develop your skills by learning the role of a Contact Center associate, while given the opportunity to advance your career through Ally's… more
- UGI Corporation (Charlotte, NC)
- …Summary (Purpose): A CES Training Nesting Specialist specializes in supporting new contact center agents during their critical transition from classroom training ... when needed. Knowledge, Skills and Abilities: + Strong knowledge of contact center metrics and quality standards + Excellent communication skills with ability… more
- General Dynamics Information Technology (El Paso, TX)
- …depends on a Full-Time Customer Support Professional joining our rapidly growing team of contact center professionals in El Paso, TX. At GDIT, people are our ... manage inbound calls, **online chats** , **and messages** in our state-of-the-art contact center . In this role, a typical day will include: . Answering incoming… more
- Mass Markets (Killeen, TX)
- …+ Proficiency with computers is essential. + Proficiency in claims management systems, contact center platforms, and MS Office products. + Strong verbal and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more