- UGI Corporation (Rocklin, CA)
- … team. In this critical role, you'll be the eyes and ears of our contact center operations, monitoring live performance metrics and taking proactive action to ... As our Real Time Specialist, you'll be at the heart of our contact center operations: Real-Time Operations Management + Monitor inbound contact traffic… more
- Citizens (Pittsburgh, PA)
- …about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general ... friends or family about the service they received as a customer. As a Contact Center Specialist you will: + Field a variety of incoming customer calls to deliver… more
- Guthrie (Sayre, PA)
- …include telecom infrastructure, VoIP technologies, PBX systems, Unified Communications, Contact Center , Intelligent Virtual Agent (IVA), voice automation ... Experience in telecom infrastructure, VoIP technologies, PBX systems, Unified Communications, Contact Center , Intelligent Virtual Agent (IVA), voice automation… more
- Mass Markets (Wichita, KS)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …inside sales, back-office, chat, or administrative roles + Experience in a contact center or government-related work COMPENSATION DETAILS WANT AN EMPLOYER ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- ManpowerGroup (Pittsburgh, PA)
- …project management department supporting the implementation of Cisco Unified Communications and Contact Center solutions. The ideal candidate will have strong ... + Lead and manage multiple concurrent Cisco Unified Communications (UC) and Contact Center migration projects for the Customer. + Ensure the smooth transition… more
- Mass Markets (Wichita, KS)
- …in military or government (local, state, or federal) environments + Background in contact center operations + Degree from an accredited two- or four-year ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Savannah, GA)
- …Experience in military, government (local, state, or federal) settings + Background in contact center environments + Degree from an accredited two- or four-year ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- State of Massachusetts (Boston, MA)
- …(BRC) provides management of and legal support to the Background Record Checks Unit and Contact Center . They oversee the daily operations of a unit of over 55 ... create policies and provide guidance to manager of the BRC and Contact Center teams. *__* *_Key Responsibilities:_* *__* *Management & Leadership of BRC &… more
- UGI Corporation (Charlotte, NC)
- …responsibilities; able to effectively manage performance. + Working knowledge of contact center operations, key performance metrics, and expense management. ... call center operations experience. + Three to five years Contact Center experience with demonstrated capability in leadership roles. + Experience in handling… more