- United Airlines (Chicago, IL)
- …United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking ... Support. The role sits on the senior leadership team of the Contact Center & Customer Care organization, reporting to the Managing Director, Customer Advocacy.… more
- UGI Corporation (Pacific, WA)
- …Support Tactical Team Specialist serves as a critical bridge between our customers contact center and field operations teams. This role focusing on complex ... Duties and Responsibilities: * Serve as the primary liaison between the Contact Center (CES) and Field Operations to ensure customer requests are executed timely… more
- Calabrio (Minneapolis, MN)
- …to the customer + Present to stakeholders the opportunities and usage of the contact center . Engaged with all levels in the customer business + Stakeholder ... with all identified + Expansion of thinking and progressive strategies within the contact center + Adoption of Product + Drive adoption to Calabrio products to… more
- Wells Fargo (St. Louis Park, MN)
- …design, build, and launch the routing platform for our new Enterprise Level Cloud-Based Contact Center on Five9 Platform. Learn more about the career areas and ... scale contact centers. + Experience in Five9 Cloud Contact center platform using configurations-based UI toolsets to create customer routing experiences.… more
- UGI Corporation (Salt Lake City, UT)
- …Support Tactical Team Specialist serves as a critical bridge between our customers contact center and field operations teams. This role focusing on complex ... Duties and Responsibilities: * Serve as the primary liaison between the Contact Center (CES) and Field Operations to ensure customer requests are executed timely… more
- First National Bank of Omaha (Omaha, NE)
- …technology, finance, and corporate accounting to enable partnership product settlement, contact center products and capability launches, and projects ensuring ... and align with business requirements. + Continuously assess the performance of contact center systems and provide recommendations for improvements. + Implement… more
- UGI Corporation (King Of Prussia, PA)
- …support and field operations. serves as a critical bridge between our customers contact center and field operations teams. Key Characteristics: + Strategic ... service level agreements (SLAs). + Build and maintain strategic relationships with Contact Center (CES), Delivery, Service, Field Operations and other… more
- Mass Markets (Iowa City, IA)
- …a clean and safe environment for employees and clients. This position cleans the contact center floor, restrooms and offices as well as ensuring basic building ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Las Cruces, NM)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mastercard (O'Fallon, MO)
- …their greatest potential._ **Title and Summary** Manager, Consumer Support Services Global Contact Center Management Consumer Support Services Manager, Real Time ... whom monitor and co-manage the productivity performance of supported business lines contact center operations to ensure data integrity, service level agreements… more