- Ochsner Health (Jefferson, LA)
- …our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or_** ... care. + Provides excellent customer service through telephone and personal contact with all customer groups including physicians, nurses, administrators, and… more
- Santander US (Austin, TX)
- …and report on agent adherence and productivity. Maintain multiple databases on staffing, contact center metrics, and systems. Monitor and test VRU availability ... in performing WFM functions (specifically scheduling and RTA) in a contact center environment. Required + Strong knowledge and experience with workforce… more
- Amazon (Seattle, WA)
- …and systems - Lead technical architecture decisions and provide expertise in contact center technologies - Monitor and optimize system performance, reliability, ... and best practices, attending sales calls with potential partners on eero contact center solutions - Drive innovation through the implementation of new features… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- State of Colorado (Denver, CO)
- …business areas, with particular focus on high-impact operations such as the contact center . The unit proactively delivers actionable intelligence to Executive ... to enable proactive planning across key operational areas including the contact center and other service-critical branches. Through comprehensive analysis… more
- Sharp HealthCare (San Diego, CA)
- …and ancillary services (DHCP, DNS, DC, etc) * Storage and database services * Contact Center technical services * Private and Commercial Cloud providers and ... including public/private cloud, networks, security, servers, databases, storage, circuit portfolios, contact center systems, data centers, and local site… more
- Walmart (Sunnyvale, CA)
- …strategic initiatives that enhance authentication and authorization capabilities across Sam's Contact Center platform. + **Project Leadership & Technical ... and disaster recovery testing for microservices supporting authentication, registration, and contact center operations. Ensure high availability and fault… more
- Amazon (Atlanta, GA)
- …their toughest Customer Experience technical and operational challenges when migrating legacy contact center applications to AWS and Amazon Connect. ABOUT AWS: ... selling to Fortune 1000 or Global 2000 organizations - Experience in Contact Center Technical or Operational roles. Business Process Outsourcing BPO. Amazon is… more
- Kelly Services (Scottsdale, AZ)
- …Proven sales experience in both inbound and outbound roles; experience in a contact center is not required. + Exceptional communication and interpersonal skills, ... member of the Kelly Talent Community. Opportunity is calling. Ready for a contact center job that offers freedom and flexibility, and truly values your skills?… more
- Walmart (Sunnyvale, CA)
- …and backend APIs, with a passion for solving complex technical challenges. About Team: Sam's Contact Center Services The Sam's Contact Center Services ... and product managers who collaborate to deliver seamless, scalable, and reliable contact center experiences. We focus on building robust microservices,… more