- Banner Health (AZ)
- …ability to provide essential customer service and knowledge in a high paced inbound contact center environment Ability to use technology tools to research and ... **Department Name:** Patient Contact Ctr Imaging **Work Shift:** Day **Job Category:**...windows at a time. This is a high-volume call center that requires you to be on the phone… more
- City of New York (New York, NY)
- …and transmission of referral documentation as needed (eg, NYC Care, PEU, Consumer Contact Center , DIS TB Unified Electronic Medical Records systems). - Maintain ... Job Description The Center for Health Equity & Community Wellness (CHECW)...to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal… more
- Enterprise Mobility (St. Louis, MO)
- …Engineer is responsible for designing, developing, implementing, and maintaining cloud-based contact center communication systems and data infrastructure. This ... Required: 2+ yrs Experience designing, implementing, and maintaining cloud based contact center technology + Required: 3+ yrs Experience with voice engineering… more
- Mass Markets (ND)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- Insight Global (Arlington, VA)
- …Genesys Cloud Solution Architect to lead the design and implementation of cutting-edge contact center solutions. This role is ideal for a dynamic problem-solver ... and operational efficiency. Key Responsibilities Architect and implement Genesys Cloud contact center solutions. Integrate Salesforce CRM with Genesys IVR… more
- UGI Corporation (Rocklin, CA)
- …processing, modifications to account information, and handling of customer complaints in a contact center environment. This role will follow up on customer cases ... Knowledge, Skills and Abilities: + Ability to work independently and within contact center teams. + Good problem-solving skills and asks for guidance when… more
- Cognizant (Atlanta, GA)
- …GCP services (Cloud Run, GKE, App Engine). Conversational AI (Dialogflow CX & Contact Center AI) * Design and implement conversational flows, intents, entities, ... business logic and dynamic responses. * Integrate Dialogflow CX with contact center platforms (eg, Genesys, Avaya, Twilio, CCAI Insights). * Configure and… more
- AGCO Corporation (Tremont, IL)
- …customer service operations. This includes administration of case management platforms, contact center technologies, Microsoft 365 applications, and data ... Administer and maintain customer support platforms, including case management systems and contact center software. + Ensure the continuous functionality and… more
- Mass Markets (AL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- MyFlorida (Tallahassee, FL)
- …Tool (https://compcalculator.myflorida.com/) Division of Medical Quality Assurance Bureau of Operations/Customer Contact Center Customer Contact Specialist - ... We are seeking a strong Team Lead in MQA's Bureau of Operations Customer Contact Center . The candidate selected for this position should be ready to lead by… more