- American Airlines (Dallas, TX)
- …and the ability to lead through collaboration, accuracy, and efficiency in a contact center / operational environment. **What you'll do** * Handle phone inquiries ... leave policies and collective bargaining agreements (CBA) * Ability to handle contact center volume (phone calls and emails) as well as interacting with a… more
- Bridgestone Americas (Brook Park, OH)
- …of campaigns, calling lists, filters, reports and list strategies. + Communicate contact center performance metrics to key stakeholders, explaining trends and ... improvement. **Required:** + Minimum of six (6) years of demonstrated contact center leadership experience in a management or supervisory role. + Strong… more
- Peckham, Inc. (Lansing, MI)
- …work hours and shifts including some weekends as needed. PREFERRED QUALIFICATIONS + Previous contact center experience + Ability to adhere to work schedule. + ... during their shift. SECURITY Many of the positions through the Contact Center Solutions Division require a security clearance. Thus, the candidate/employee must… more
- Penn Medicine (Bala Cynwyd, PA)
- …* Partners with DOOs to ensure optimal scheduling templates * Partners with Contact Center leadership to optimize scheduling requests and referral management ... Healthcare Administration and 10+ demonstrated success/results in healthcare related access fields. Contact /Call Center Management. * Will have served in a… more
- MTA (New York, NY)
- …of Filing: 09/30/2025 Authority: TA/OA Department: Customer Division/Unit: Customer Services/Customer Contact Center Location: 2 Broadway Reports to: Associate ... customer calls in the New York City Transit Subways and Buses 511 Customer Contact Center which handles more than 1 million calls annually via 511. The incumbent… more
- ADP (San Dimas, CA)
- …working with cross functional business units, the escalations team and the member services contact center . Be a point of contact for supporting business ... your mark? The team leader will support the Call Center Manager. You will leverage your project management and...performance of associates to leadership. Be the point of contact for all escalations that come to Associates; assign… more
- Peckham, Inc. (Phoenix, AZ)
- …work hours and shifts including some weekends as needed. PREFERRED QUALIFICATIONS + Previous contact center experience + Ability to adhere to work schedule. + ... during their shift. SECURITY Many of the positions through the Contact Center Solutions Division require a security clearance. Thus, the candidate/employee must… more
- Kelly Services (Horsham, PA)
- …as a member of the Kelly Talent Community. Opportunity is calling. Ready for a contact center job that offers freedom and flexibility, and truly values your ... We're KellyConnect (R) -and wherever life takes you, we have great contact center opportunities that align with your preferred workstyle, schedule, and location.… more
- Prime Therapeutics (Tucson, AZ)
- …As a Member Service Specialist, you will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming calls from ... and lunch schedule **Reporting Structure** + Reports to Supervisor in the Contact Center Every employee must understand, comply with and attest to the security… more
- PSKW LLC dba ConnectiveRx LLC (Whippany, NJ)
- …needed and engages other internal areas such as Program Management, IT and other Contact Center teams to resolve issues. + Performs other assignments as needed. ... 1+ years in a health care or case management experience in a high-volume contact center environment or similar environment preferred. + Experience working in… more