- Wells Fargo (Iselin, NJ)
- …the Enterprise Application & Cloud Transformation team to realize a world class, next-gen Contact Center as a Service solution for the firm, creating an ... Mongo), Graph Databases, Public Cloud Marketplace services + 3+ years of Contact Center industry experience with design, development, testing, integration with… more
- KSA Integration LLC (Arlington, VA)
- …functionality, and security of healthcare-related software systems used by the program's contact center and coaching staff. This Position is Contingent Upon ... 11/01/2025 Position Responsibilities: + Provide technical support for healthcare and contact center platforms, including troubleshooting and user support. +… more
- City National Bank (Newark, DE)
- …The Fraud Detection Specialist I, is a position requiring banking operations and/or contact center knowledge, and a general knowledge of fraud identification and ... prevention. *The Responsibilities* * Demonstrate resiliency and adaptability in a fast-paced contact center environment * Responsible for reviewing fraud alerts… more
- Zoom (San Jose, CA)
- …vision into feasible feature specifications and deliverable; + Design and develop the Zoom Contact Center core feature with Java using the Spring Boot framework; ... ElesticCache, S3); build kinds of integrations and related add-on to the Contact Center service; and + Triage critical customer issues and support customer… more
- AdventHealth (Hinsdale, IL)
- …systems; produce routine and non-routine reports and presentations, including daily contact center performance, root-cause analysis, and trends and behaviors ... technologies, and databases + Staff forecasting and schedule development within a contact center This facility is an equal opportunity employer and complies with… more
- Orlando Utilities Commission (Orlando, FL)
- …stakeholders. + Understand utility and energy concepts, interdepartmental dependencies, and contact center operations to ensure initiatives align with business ... preferred. + Experience with **CC&B, MDM, and other customer-facing or contact center technologies** . + Familiarity with **customer journey mapping** and… more
- Navy Federal Credit Union (Pensacola, FL)
- …Scientist Summer Associate to join our Workforce Intelligence (WFI) team within Contact Center Operations (CCO). This internship is designed for graduate-level ... WFI operates as a support team for both operational and analytical functions across Contact Center Operations. The team manages databases and servers, builds and… more
- UGI Corporation (Brooklyn Heights, OH)
- …Associate/Bachelors degree preferred Three to five years customer service experience in a contact center environment Working Conditions Work occurs inside a ... to customer complaints when needed -Willingly supports additional customer contact types/cases as assigned -Effectively supports/leads employee training; serves...contact center - potential for 24/7/365-day operations in future. Reasonable… more
- Veterans Affairs, Veterans Health Administration (Grand Junction, CO)
- …of pharmacy (such as sterile compounding, controlled substances, automation, clinical pharmacy, contact center , etc.) Trains & orients new & existing pharmacy ... pharmacy (such as sterile compounding, controlled substances, automation, clinical pharmacy, contact center , etc.) Note: See Specialized Area.in the Definitions… more
- MyFlorida (Tallahassee, FL)
- …the most seasoned and talented team members on the floor. You will learn contact center technology and retirement laws in a classroom setting. After completing ... the areas of insurance, retirement or social security, administration, call center , customer service, fiscal work, statistics, personnel, or any other combination.… more