- Amazon (Atlanta, GA)
- …critical role in accelerating AWS revenue growth while helping customers enhance their contact center operations and customer engagement in a rapidly evolving ... of product management or go-to-market, or sales experience. - 5+ years of Contact Center Solutions. - 10+ years in the technology industry focused on customer… more
- Rochester Regional Health (Rochester, NY)
- …issues; escalating according to established process. + Ensures own compliance with all contact center policies and procedures. Is open to constructive criticism ... the day when questions arise + Ensures own compliance with all contact center policies and procedures. Is open to constructive criticism and willing to… more
- CVS Health (Hartford, CT)
- …for assigned dedicated account. Responsible for Plan Sponsor Profile Page, supports Group Contact Center of Excellence for projects, workflow support and to ... [PSL] will serve as the Dedicated Single Point of Contact for Aetna Medicare Advantage servicing to our CT...Board Plan Sponsor benefit administration personnel while supporting Group Center of Excellence Call Center in additional… more
- Leidos (Indianapolis, IN)
- …loan servicing specialist, loss mitigation specialist) + Minimum of 1 year of contact center experience or telephone customer service experience. + Ability to ... based on business needs **** **Desired Qualifications:** + FHA knowledge/experience + Contact Center experience (Omnichannel) Leidos is a global leader… more
- The Hartford (Charlotte, NC)
- …that combines software engineering and systems engineering to build and run Enterprise Contact Center platforms, systems, and integrated applications - both our ... manage the complex challenges of scale which are unique to the Enterprise Contact Center domain. This role will have a Hybrid work schedule, with the expectation… more
- Wells Fargo (Salt Lake City, UT)
- …this role:** Wells Fargo is seeking a Trading Enablement Assistant for the Investment Contact Center (ICC). **In this role, you will:** + Execute and confirm ... + 1+ year of trading experience + Brokerage industry experience + Contact center experience + Ability to process complex transactions and perform extensive… more
- Commonwealth Care Alliance (Boston, MA)
- …for developing and delivering training programs for various teams within the Contact Center , such as Member Services, Provider Services, Outreach Specialists, ... team. + Conduct training as needed in all topics related to the Contact Center , for all states and products. Training topics include training to support role… more
- Takeda Pharmaceuticals (Lexington, MA)
- …by scientific journals and organizations. + Direct and coach the Medical Information Contact Center staff on handling of "routine" cases; monitor and manage ... complex "escalated" cases from the Medical Information Contact Center . + Represent US Medical Affairs at Global Core Response Document meetings with authority to… more
- RELX INC (Alpharetta, GA)
- …on premise and Cloud. Intranet/Integration Connectivity between all telephony platforms and Contact Center Applications, Local and Wide Area Networks (LAN/WAN) ... as required. + Coordinating efforts to isolate and resolve network and contact center application related issues. Requirements + Experience in an IT support… more
- Leidos (Indianapolis, IN)
- …loan processor, junior underwriter, loan officer) + Minimum of 1 year of contact center experience or telephone customer service experience + Ability to ... check and background investigation **Preferred Qualifications:** + FHA Knowledge/background + Contact Center experience (Omnichannel) Leidos is a global leader… more