- Leidos (Indianapolis, IN)
- …loan servicing specialist, loss mitigation specialist) + Minimum of 1 year of contact center experience or telephone customer service experience. + Ability to ... based on business needs **** **Desired Qualifications:** + FHA knowledge/experience + Contact Center experience (Omnichannel) Leidos is a global leader… more
- Commonwealth Care Alliance (Boston, MA)
- …for developing and delivering training programs for various teams within the Contact Center , such as Member Services, Provider Services, Outreach Specialists, ... team. + Conduct training as needed in all topics related to the Contact Center , for all states and products. Training topics include training to support role… more
- Takeda Pharmaceuticals (Lexington, MA)
- …by scientific journals and organizations. + Direct and coach the Medical Information Contact Center staff on handling of "routine" cases; monitor and manage ... complex "escalated" cases from the Medical Information Contact Center . + Represent US Medical Affairs at Global Core Response Document meetings with authority to… more
- RELX INC (Alpharetta, GA)
- …on premise and Cloud. Intranet/Integration Connectivity between all telephony platforms and Contact Center Applications, Local and Wide Area Networks (LAN/WAN) ... as required. + Coordinating efforts to isolate and resolve network and contact center application related issues. Requirements + Experience in an IT support… more
- Leidos (Indianapolis, IN)
- …loan processor, junior underwriter, loan officer) + Minimum of 1 year of contact center experience or telephone customer service experience + Ability to ... check and background investigation **Preferred Qualifications:** + FHA Knowledge/background + Contact Center experience (Omnichannel) Leidos is a global leader… more
- Teledyne (Dallas, TX)
- …of legacy telephony solutions to setting up voice call queues for a contact center . + Maintain, manage and troubleshoot existing Cisco Unified Communications ... queues/CX Essentials + Attendant Console + Everbridge Redsky E911 + Webex Contact Center + Webex App, as a softphone + Cisco On-Premises Unified Communication… more
- Walmart (Bentonville, AR)
- …**CCaaS Platform** , we're at the forefront of designing and deploying Walmart's next-generation Contact Center as a Service (CCaaS) platform. Our mission is to ... Engineers. You will be responsible for driving the development of our multi-tenant Contact Center Platform and building foundational frameworks that power our… more
- Zoom (Salt Lake City, UT)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... developing and maintaining the systems and tools that support Zoom's data center networks. Your work will help ensure exceptional performance, availability, and… more
- Seattle Children's (Seattle, WA)
- …department of a hospital or medical center . Experience working in a call center / contact center . Experience working in a pediatric and/or academic medical ... Supervise the day-to-day operations of Patient Access Center scheduling teams within the Cancer and Blood...and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho - the… more
- Dickinson Financial Corporation (Kearney, MO)
- …The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail ... part of a team under the direction of the center manager and assigned team leads. The agent will...web sites, outbound sales, and from the client care center . + Process client support requests and inquiries including,… more