• Head of AI Engineering - Group Business

    Guardian Life (Holmdel, NJ)
    …customer experience, and IT teams to incorporate solutions into current platforms and contact center operations. + Security & Compliance: Ensure all initiatives ... and IT teams to incorporate solutions into current platforms and contact center operations. + Security & Compliance: Ensure all initiatives align with… more
    Guardian Life (09/23/25)
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  • Director, Consult Partner - Digital Workplace…

    Kyndryl (Salem, OR)
    …clientele, focusing on enhancing client HR, IT service management, collaboration, contact center , and employee experience functions across the enterprise. ... transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center , Employee Experience, and related DWS offerings.… more
    Kyndryl (09/20/25)
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  • Remote Patient Care Advocate, Specialty (Texas)

    Walgreens (Deerfield, IL)
    …(Texas) **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 108 WILMOT ROAD,DEERFIELD,IL ... inquiries, feedback and suggestions. As the first line of contact to patients and stakeholders, the patient care advocate...customer service in a healthcare, specialty pharmacy, PBM, call center setting or other related industry including but not… more
    Walgreens (09/19/25)
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  • Senior Technology Consultant - XM Discover

    Qualtrics (Reston, VA)
    …Design the technical solution based around delivery of audio files from the contact center , processing them through the transcription engine, refining the ... On Your Resume** + 5 years of experience at a SaaS/Technology Company/ Contact Center + Bachelor's degree or greater + Experience with project management and… more
    Qualtrics (09/19/25)
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  • Voice Self-Service Conversational AI Implementor

    Wells Fargo (Irving, TX)
    …experience, education **Desired Qualifications:** + Proven experience of working on Contact Center technologies, specifically support of self-service and routing ... working with vendors in a CCaaS environment to build and maintain contact center experiences + Proven use cases that include the creation of self-service… more
    Wells Fargo (09/18/25)
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  • Director, GenAI GTM, Amazon Q

    Amazon (Seattle, WA)
    …knowledge workers including business users, business intelligence analysts, product managers, contact center employees, and supply chain analysts, helping every ... capabilities across different roles - from developers to business analysts to contact center employees. Your focus on the inputs that drive long-term growth will… more
    Amazon (09/18/25)
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  • UCaaS Advisor Vertical Lead

    Zoom (Lincoln, NE)
    …for the enterprise, and today we help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom… more
    Zoom (09/17/25)
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  • Dealer Experience Specialist (Hybrid)

    Percepta (Dearborn, MI)
    …2 Years college preferred **Experience** * 2 or more years' experience in Contact Center preferred. * Experience with Dealership Operations and/or Automotive ... logistical coordination. * Serve as a primary point of contact (POC) and subject matter expert (SME) for Ford/Lincoln...* Employees within 45 miles of Allen Park Operations Center will work in a hybrid status with a… more
    Percepta (09/17/25)
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  • Engineer - Voice & Collaboration

    Nelnet (Jefferson City, MO)
    …This team is responsible for supporting the telephony infrastructure environment and contact center collaboration technology. **ABOUT THE JOB:** This Engineer ... will contribute to administration, configuration, engineering, and maintenance associated with contact center as a service (CCaaS) technology (NICE CXone).… more
    Nelnet (09/15/25)
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  • Patient Experience Specialist Scheduling Reg Ref…

    Catholic Health (Buffalo, NY)
    …performs specialized functions for patients by handling calls and inquiries into the Contact Center , ensures all patient inquiries are addressed and resolved in ... a working knowledge of Catholic Health service offerings, service workflows, and contact center technologies necessary to perform all job junctions. Collaborates… more
    Catholic Health (09/14/25)
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