- Citizens (Pittsburgh, PA)
- …Communications Partner responsible for the creation of quality communications for the Contact Center business line. Additionally, the successful candidate will ... What You'll Do: * Develop written communications for colleagues across the Contact Center , onshore and off. Communications will include both operational… more
- Humana (Providence, RI)
- …Genesys Cloud + 5 or more years of experience implementing and supporting enterprise contact center solutions + 2 or more years of technical project leadership ... experience in an enterprise contact center + 1 or more years implementing and supporting "Genesys Cloud" voice services - Call Routing and ACD or Predictive… more
- Wells Fargo (Roanoke, VA)
- …Intermediate Microsoft Office Suite skills + 1+ years' experience in Customer Contact Center environment supporting phone, email and/or online/digital customer ... talented people who will put our customers at the center of everything we do. Help us build a...enact settlements accordingly **Required Qualifications:** + 2+ years of contact experience in a Financial Services environment, or equivalent… more
- Eversource Energy (Windsor, CT)
- …+ Act as the primary liaison between Billing, Distributed Generation \(DG\), Solar, and Contact Center teams\. + Ensure all clean energy billing processes align ... **Training & Communication** + Develop and deliver training for billing and contact center teams on clean energy programs\. + Own internal and external… more
- TEKsystems (Tucson, AZ)
- …a communication that is digestible by end users. Desired Experience - Help Desk, contact center , end-user tech support, "Geek Squad," "Genius Bar," etc. - ... to resolve or properly close aging tickets - Communicate contact trends and challenges in team meetings - Take...solve application issues. - Customer facing break/fix for call center environments and remote workers. - Knowledge Centered Support… more
- Banner Health (AZ)
- …ability to provide essential customer service and knowledge in a high paced inbound contact center environment Ability to use technology tools to research and ... **Department Name:** Patient Contact Ctr AZ East **Work Shift:** Day **Job...productivity standards. PREFERRED QUALIFICATIONS Experience in an in-bound call center or scheduler in a practice management environment preferred.… more
- Actalent (Orlando, FL)
- …ideal candidate will have a strong medical experience with experience in a contact center environment. Responsibilities + Conduct follow-ups and patient updates ... Support (BLS) certification is a plus. Work Environment Work onsite at a contact center , handling over 200 calls a day. Standard work hours are Monday through… more
- TECO Energy (Tampa, FL)
- …experience in a utility environment. + PGS Local Operations and/or PGS Contact Center /Customer Service experience. + Experience with utilities operations ... the local Division. May also serve as appoint of contact for field personnel. + Able to assist with...certain functions of a Work Coordinator by answering call center calls, routing leak calls and distributing and scheduling… more
- MyFlorida (Tallahassee, FL)
- …designs and conducts training, creates and maintains training materials, evaluates Contact Center phone and correspondence interactions, and supports quality ... and dental insurance. ADDITIONAL INFORMATION YOU NEED TO KNOW CONTACT INFORMATION: Kelli Grigg, ###,###@floridarevenue.com. SCREENING DISCLAIMER: Your responses to… more
- Robert Half Office Team (Minnetonka, MN)
- …plans and Medicare-related products to meet customer needs. * Coordinate with the contact center to ensure smooth sales support processes. Requirements * Proven ... sales support. * Comfortable handling inbound and outbound calls in a contact center environment. * Strong organizational skills and attention to detail in… more