- TEKsystems (Tucson, AZ)
- …a communication that is digestible by end users. Desired Experience - Help Desk, contact center , end-user tech support, "Geek Squad," "Genius Bar," etc. - ... to resolve or properly close aging tickets - Communicate contact trends and challenges in team meetings - Take...solve application issues. - Customer facing break/fix for call center environments and remote workers. - Knowledge Centered Support… more
- Actalent (Orlando, FL)
- …ideal candidate will have a strong medical experience with experience in a contact center environment. Responsibilities + Conduct follow-ups and patient updates ... Support (BLS) certification is a plus. Work Environment Work onsite at a contact center , handling over 200 calls a day. Standard work hours are Monday through… more
- TECO Energy (Tampa, FL)
- …experience in a utility environment. + PGS Local Operations and/or PGS Contact Center /Customer Service experience. + Experience with utilities operations ... the local Division. May also serve as appoint of contact for field personnel. + Able to assist with...certain functions of a Work Coordinator by answering call center calls, routing leak calls and distributing and scheduling… more
- MyFlorida (Tallahassee, FL)
- …designs and conducts training, creates and maintains training materials, evaluates Contact Center phone and correspondence interactions, and supports quality ... and dental insurance. ADDITIONAL INFORMATION YOU NEED TO KNOW CONTACT INFORMATION: Kelli Grigg, ###,###@floridarevenue.com. SCREENING DISCLAIMER: Your responses to… more
- Robert Half Office Team (Minnetonka, MN)
- …plans and Medicare-related products to meet customer needs. * Coordinate with the contact center to ensure smooth sales support processes. Requirements * Proven ... sales support. * Comfortable handling inbound and outbound calls in a contact center environment. * Strong organizational skills and attention to detail in… more
- Generac Power Systems (Pewaukee, WI)
- …to customer interactions via email, phone, text or chat + Maintains contact center metrics including customer satisfaction, productivity and adherence + ... in a customer service role or technical troubleshooting **Preferred Qualifications:** + Contact Center experience with troubleshooting + Experience handling a… more
- Deloitte (Arlington, VA)
- …and reporting dashboards to optimize performance. + Provide ongoing support to contact center staff, addressing technical issues and ensuring effective use ... to Houston, TX. Relocation assistance is available. Preferred + Genesys Cloud CX/ Contact Center domain experience + Strong communication, influence, and… more
- AdventHealth (Hendersonville, NC)
- …contribute:** The Patient Resource Team is a metrics-based inbound scheduling and clinical contact center for physician offices. Our team is often the first ... contact for a new patient and the ongoing connection...assistant. + Certified Medical Assistant **Preferred qualifications:** + Call Center experience preferred. + Proficiency in a second language.… more
- WSP USA (Richmond, VA)
- …necessary updates to ensure they are current. + Work closely with back-office and contact center system providers to assess, test, and implement components to ... responsibilities include overseeing all activities of operations of the operations center . Communicating project objectives to the project team and other relevant… more
- Walgreens (Deerfield, IL)
- …(Texas) **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 108 WILMOT ROAD,DEERFIELD,IL ... such as Submission Problems or Waiting for Payment. + Documents contact interactions, records details, complaints, comments, and actions taken. **About Walgreens**… more