- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- NBT Bank (Williamsville, NY)
- Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers ... customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center , social… more
- KeyBank (Amherst, NY)
- …Tiedeman Road - Brooklyn, Ohio 44144 **JOB BRIEF (PURPOSE)** The position of Contact Center Operations Analyst is to perform analytical process reviews while ... the completing of various tasks. The Workforce Management Team supports the Contact Center with forecasting, scheduling, and real-time performance management.… more
- DXC Technology (Tulsa, OK)
- …customer experience transformation. **Essential Job Functions:** + **Life & Annuity Contact Center Operation Manager** + Oversees the day-to-day operations ... within DXC support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from clients and internally with DXC-… more
- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a full-time Contact Center Associate 1 (Remote). The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for supporting functions that assist in creating and driving a culture of empathy, service… more
- University of Virginia (Charlottesville, VA)
- …keeping them updated on various aspects of their visit. This role fully supports the Contact Center during the entire shift. * Manages large volumes of inbound ... information * Simple scheduling * Adheres to the service line Contact Center metric standards **MINIMUM REQUIREMENTS** Education: High School Graduate or… more
- Wider Circle (Mcallen, TX)
- As a Contact Center Specialist at Wider Circle's remote contact center , you will play a crucial role in connecting with current and potential members and ... document member interactions and update records in the outreach center database. + Meet or exceed daily and monthly...sessions to stay updated on product knowledge and call center best practices. Requirements + High school diploma or… more
- Massachusetts Institute of Technology (Cambridge, MA)
- Member Experience Specialist II, Contact Center + Job Number: 25214 + Functional Area: Credit Union + Department: Credit Union + School Area: Credit Union + Pay ... Email a Friend Save Save Apply Now Posting Description MEMBER EXPERIENCE SPECIALIST II, Contact Center , will be a first point of member contact for branch,… more
- NorthWestern Energy (Butte, MT)
- …Customer Care, Communications, HR, Safety | 26.00-33.50 per hour | Regular Full Time Contact Center Specialist Work Location : Open to major office locations in ... candidates apply through iConnect (https://iconnect.nwe.northwesternenergy.com/Employee-Portal/?m) . About this position: Contact Center Specialists primary role is to… more
- Mass Markets (NE)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more