- NJM Insurance (Trenton, NJ)
- …supervision of Commercial Lines operations and support staff, and/or potentially customer contact center staff. Provide timely and customer centric assistance to ... its 110-year anniversary in June 2023, NJM's focus on policyholders stands at the center of its values. Its mission is to provide value-based insurance solutions to… more
- Wells Fargo (Roanoke, VA)
- …**Required Qualifications:** + 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a ... to execute in a fast paced, high demand, metric driven call center environment. + Excellent verbal, written, and interpersonal communication skills with integrity… more
- Wells Fargo (Phoenix, AZ)
- …**Required Qualifications:** + 2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a ... and understanding of credit card products, policies, and procedures; within a call center environment + Exposure to Wells Fargo CSS (Customer Service System) +… more
- Bank of America (Chandler, AZ)
- …in the workforce, building a family or transitioning to retirement. Through a contact center environment, FSAs leverage the **Bank of America** and **Merrill** ... activities Identifies and engages potential new clients through referrals or financial center clientele Provides coaching and feedback to referral partners based on… more
- Leidos (Huntsville, AL)
- …Telephony to include Cisco Communications Manager, Cisco Unity Connections, Cisco Unified Contact Center Express, Session Manager * Demonstrate expert knowledge ... currently has an opening for a Voice Architect at Marshall Space Flight Center in Huntsville Alabama. This is an exciting opportunity to leverage your Voice/Network… more
- ADP (Louisville, KY)
- …School Diploma or equivalent in education and experience + At least 2 years of Contact Center Team experience A college degree is great but not required. What ... **ADP is hiring a Service Center Mentoring Advisor** In this position, you'll provide coaching, guidance, and support to the NASC MyLife Advisors to improve… more
- Travelers Insurance Company (Hartford, CT)
- …(eg, Genesys, MS Exchange Server) using spokes and APIs is beneficial. + Experience with Contact Center as a Service (CCaaS) platforms. Genesys Call Center ... Products (on-prem & cloud) and Genesys Intelligent Work Distribution (iWD) experience is a strong asset. + Led and managed multiple architecture teams/individuals, and guided multiple engineering teams across diverse functional areas. + Driving operational… more
- EDB (Montpelier, VT)
- …the Director level. + Hands-on experience with support platforms, including managing contact center technology and customer interaction solutions. + Proven track ... each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company's integrity. EDB does not seek or… more
- Amentum (Fort Shafter, HI)
- …infrastructure and troubleshooting. + Implementing and supporting BGP routing protocols. + Contact center platform and IVR scripting. + Hands-on experience ... systems. + Coordinate requirements in conjunction with the Network Enterprise Center (NEC), as necessary, to resolve failures of applications, hardware, interfaces,… more
- Sunnova Energy International Inc. (Houston, TX)
- …Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into ... Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. + Salesforce.com… more