- Wider Circle (Mcallen, TX)
- As a Contact Center Specialist at Wider Circle's remote contact center , you will play a crucial role in connecting with current and potential members and ... document member interactions and update records in the outreach center database. + Meet or exceed daily and monthly...sessions to stay updated on product knowledge and call center best practices. Requirements + High school diploma or… more
- Pearl Interactive Network (Jackson, MS)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... place where your voice is valued and your growth is supported? We're seeking contact center agents who love helping others, thrive in a team, and want more than… more
- Mass Markets (NE)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- Insight Global (Des Plaines, IL)
- …made (call agent perspective to the flow through Call manager) E911 Voice Gateway experience Contact Center VoIP experience (call in for Call Center ) Unity ... install, configure, manage, secure, document, and support the systems within Data Center , Distribution Center , Public and Private Cloud environments, providing… more
- University of Miami (Medley, FL)
- …of Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time Contact Center Associate 2 to work remote. Core Job Summary The ... Contact Center Associate 2 supports functions that assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care… more
- Pegasystems (Boston, MA)
- Senior Manager of Solutions Consulting - Contact Center Job Category: Pre-Sales Consulting Location: US - Massachusetts - Remote **Meet Our Team:** Join Pega's ... within large Customer Service Centers (call centers) and understanding of contact center operations + Strong background in products and services related to… more
- Dignity Health (Rancho Cordova, CA)
- …be expected.** **Position Summary:** Under the direction of department leadership, the Contact Center QA Specialist is responsible for delivering effective ... providing feedback to leadership team. Audits for accuracy and completeness of contact center tasks. The QA Specialist provides feedback and guidance to … more
- Comerica (Farmington Hills, MI)
- Job Description Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center ... Customer Service Experience + 2 Years Retail, Financial Sales, or Call/ Contact Center + 2 Years Experience navigating Microsoft Office Products including Word,… more
- Catholic Health Initiatives (Omaha, NE)
- …assessing processes and issues + quality audits (for completeness and accuracy) of contact center tasks in the electronic health record and providing feedback ... to the leadership tea + providing feedback and guidance to contact center staff on areas of improvement. + determining best practices to support the continuing… more
- United States Senate Federal Credit Union (Staunton, VA)
- …assists in the daily activities involved in the operation of the retail branch and/or contact center . Serves as an ambassador of USSFCU by espousing our "Better ... + May be asked to assist at other branches and/or support the contact center depending on staffing needs. + Maintains Knowledge of Bank Secrecy Act (BSA),… more
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