• Offshore Contact Center Quality…

    US Tech Solutions (Phoenix, AZ)
    …months contract (Hybrid)** **Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to evaluate, monitor, ... of approximately 10 customer interactions (calls & chats mainly) from our offshore contact center against a new, comprehensive quality framework, focusing on… more
    US Tech Solutions (08/26/25)
    - Related Jobs

  • Call Center Consultant

    ManpowerGroup (El Paso, TX)
    **Job Title:** Contact Center Consultant - Annual Open Enrollment **Job Type:** Seasonal / Temporary **Location:** El Paso, TX **Pay:** $18/Hour **About the ... Role:** We are seeking experienced Contact Center Consultants to support our Annual Open Enrollment project. This is a seasonal opportunity to assist employees… more
    ManpowerGroup (08/02/25)
    - Related Jobs

  • Contact Center Triage…

    ASM Research, An Accenture Federal Services Company (Little Rock, AR)
    …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred + 8 - 15 years of… more
    ASM Research, An Accenture Federal Services Company (06/25/25)
    - Related Jobs

  • Lead Business Execution Consultant…

    Wells Fargo (Wilmington, DE)
    …**Lead Business Execution Consultant ** to support the transformation of ** Contact Center Operations** through data strategy and modernization initiatives. ... cloud-based data environments, vendor tools, and software solutions aligned with ** Contact Center as a Service (CCaaS)** . **Key Responsibilities:** + Lead… more
    Wells Fargo (08/27/25)
    - Related Jobs

  • Sr Managed Services Consultant

    Sprinklr (NJ)
    …**Managed Services Consultant - CCaaS:** Specializes in customer engagement and contact center solutions. + **Managed Services Consultant - ... - Empowering our team to reach their full potential. ** Consultant Roles We Hire For:** Our Managed Services Team...throughout the customer lifecycle. + Serve as the primary contact for stakeholders. + Drive upsell and cross-sell opportunities.… more
    Sprinklr (08/27/25)
    - Related Jobs

  • Financial Services Consultant - Non…

    TIAA (Frisco, TX)
    …industry. Over 1600 current associates began their TIAA journeys in our National Contact Center (NCC) and later changed course, ultimately arriving in entirely ... But this is so much more than a call center job. As a Financial Services Consultant ,...application please use one of the below options to contact our accessibility support team: Phone: ### Email: ###@tiaa.org… more
    TIAA (08/23/25)
    - Related Jobs

  • Lactation Consultant - Birth Center

    Access Dubuque (Dubuque, IA)
    Lactation Consultant - Birth Center **MercyOne** 1 Positions ID: TRHEUS00580422MERCYO Posted On 04/18/2025 Refreshed On 08/20/2025 **Job Overview** **Employment ... in addition to completion of BLS and Mandatory Rporter. Position: **Lactation Consultant ** Department: **Birth Center ** Status: **PRN** **POSITION PURPOSE** **As… more
    Access Dubuque (07/19/25)
    - Related Jobs

  • Contact Center Testing Coordinator

    Wells Fargo (Charlotte, NC)
    **About this role:** Wells Fargo is seeking a Contact Center Testing Coordinator (Sr. Business Execution Consultant ) to support tactical testing coordination ... for user acceptance testing (UAT) across multiple teams as part of our Contact Center as a Service (CCaaS) platform migration. **In this role, you will:** + Help… more
    Wells Fargo (08/26/25)
    - Related Jobs

  • Senior Delivery Consultant - Connect…

    Amazon (Dallas, TX)
    …related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services...center developer working with leading contact center technology platforms and applications, such as Amazon Connect,… more
    Amazon (08/15/25)
    - Related Jobs

  • Delivery Consultant - Connect and Lex,…

    Amazon (Seattle, WA)
    …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services...center developer working with leading contact center technology platforms and applications, such as Amazon Connect,… more
    Amazon (08/15/25)
    - Related Jobs