- Humana (Tallahassee, FL)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Baylor Scott & White Health (Plano, TX)
- …Benefits may vary based on position type and/or level **Job Summary** The Contact Center Specialist 2, under moderate supervision, handles routine and escalated ... for the institution. They may help train and mentor Contact Center Specialist 1 staff. **Essential Functions...**Key Success Factors** + Full proficiency in a call center or customer service setting. Knowledge of… more
- UPMC (Pittsburgh, PA)
- **University of Pittsburgh Physicians is hiring a full-time Contact Center Specialist for the Heart and Vascular Institute at Presby. This is a Monday-Friday, ... possibility to work from home after orientation.** **Purpose:** The Contact Center Specialist will provide support for...may be available to assist with funding of health care . + ? Assist patients that call with access… more
- Comerica (Farmington Hills, MI)
- …responsible for contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction goals, achieving prescribed ... Job Description Contact Center Agent Tier 2 Summary...of in-bound calls in a fast-paced environment while processing customer requests for their banking inquiries. This position's structured… more
- University of Miami (Medley, FL)
- …of Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time Contact Center Associate 2 to work remote. Core Job Summary The ... Contact Center Associate 2 supports functions that...of empathy, service excellence and delivery of patient centered care that impacts the patient experience across the UHealth… more
- Wider Circle (Mcallen, TX)
- As a Contact Center Specialist at Wider Circle's remote contact center , you will play a crucial role in connecting with current and potential members and ... Basic computer skills for data entry and navigating call center software. + Prior experience in sales, customer...Paid Time Off + Employee Assistance Program + Health Care FSA + Dependent Care FSA +… more
- Catholic Health Initiatives (Omaha, NE)
- …assessing processes and issues + quality audits (for completeness and accuracy) of contact center tasks in the electronic health record and providing feedback ... and support to all end users within the clinical care locations + ensures that training is customer...the leadership tea + providing feedback and guidance to contact center staff on areas of improvement.… more
- Dignity Health (Rancho Cordova, CA)
- …be expected.** **Position Summary:** Under the direction of department leadership, the Contact Center QA Specialist is responsible for delivering effective ... care locations. This position ensures that training is customer focused and needs based. The QA Specialist has...to leadership team. Audits for accuracy and completeness of contact center tasks. The QA Specialist provides… more
- University of Virginia (Charlottesville, VA)
- …keeping them updated on various aspects of their visit. This role fully supports the Contact Center during the entire shift. * Manages large volumes of inbound ... to locate appropriate information * Simple scheduling * Adheres to the service line Contact Center metric standards Team Members are expected to follow Standard… more
- Penn Medicine (East Petersburg, PA)
- …Are you living your life's work? Summary: + Position Summary: The Contact Center Specialist provides complete and accurate scheduling, registration, insurance ... our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future...reasonable accommodation to perform the following duties: + The Contact Center Specialist I is fully trained… more