• Bilingual/Spanish Contact Center…

    Regions Bank (Houston, TX)
    …do the best for our customers and associates every day. **Our Contact Center Bankers** : + Help enrich our customer 's lives by answering questions, solving ... + One (1) year customer service or production experience Start here, go anywhere! Our contact center associates have the opportunity to explore a… more
    Regions Bank (07/18/25)
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  • Manager, Contact Center Quality

    Premera Blue Cross (Mountlake Terrace, WA)
    …team, drive excellence in customer service, and shape the future of our contact center operations. If you are a strategic thinker with a proven track ... passionate individual to join our team as the Manager, Contact Center Quality. In this role, you... experience (Required). + Five (5) years of experience in customer service, preferably with a… more
    Premera Blue Cross (07/22/25)
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  • Senior Application Architect Contact…

    Humana (Tallahassee, FL)
    …+ ** Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
    Humana (07/18/25)
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  • Temporary Hurricane Contact Center…

    Mass Markets (NE)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... learn our account management systems while helping improve the customer experience during a difficult time. Our...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
    Mass Markets (06/04/25)
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  • Supervisor, Contact Center

    University of Miami (Medley, FL)
    …Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...delivery of patient centered care that impacts the patient experience across the UHealth System. Our Department thrives on… more
    University of Miami (07/24/25)
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  • Contact Center Agent I

    NBT Bank (Williamsville, NY)
    … customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center , ... Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible...driven goals. + 20% Responsible for creating a positive customer experience and achieving defined satisfaction goals… more
    NBT Bank (07/22/25)
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  • Senior Manager of Solutions Consulting…

    Pegasystems (Boston, MA)
    …within large Customer Service Centers (call centers) and understanding of contact center operations + Strong background in products and services related ... Senior Manager of Solutions Consulting - Contact Center Job Category: Pre-Sales Consulting...to deliver next-generation solutions that redefine what's possible in customer experience . **Picture Yourself at Pega:** Step… more
    Pegasystems (06/13/25)
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  • Senior Lead Product Manager - Consumer Lending…

    Wells Fargo (Sioux Falls, SD)
    …is seeking two Senior Lead Product Managers to drive a high-priority contact center modernization across Consumer Lending Operations. These product managers ... will partner with Enterprise teams to simplify our contact center technology and data ecosystem through...with AI capabilities to support product strategy and improve customer and employee experiences + Experience delivering… more
    Wells Fargo (07/23/25)
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  • Registered Nurse - Clinical Contact…

    Veterans Affairs, Veterans Health Administration (Fort Knox, KY)
    … Experience : Three years minimum of emergency dept. experience . Previous experience in Clinical Contact Center /Call Center department. Previous ... recruiting for a Registered Nurse with the Daytime Clinical Contact Center in Primary Care located at...or during high call volumes Utilizing effective communication and customer service skills to triage symptom-based concerns. Assessing and… more
    Veterans Affairs, Veterans Health Administration (07/19/25)
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  • Supervisor, Contact Center

    Hackensack Meridian Health (Neptune City, NJ)
    …previous supervisory experience in a high volume, fast-paced, in-bound call center or customer -facing environment providing customer , member, or patient ... serve as a leader of positive change. The **Supervisor, Contact Center ** will be responsible for the...experience using EPIC system. + Proficiency in call center telephone systems. + Knowledge of medical terminology, hospital… more
    Hackensack Meridian Health (07/21/25)
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