- Regions Bank (Hattiesburg, MS)
- …do the best for our customers and associates every day. **Our Contact Center Bankers** : + Help enrich our customer 's lives by answering questions, solving ... + One (1) year customer service or production experience Start here, go anywhere! Our contact center associates have the opportunity to explore a… more
- Amalgamated Bank (New York, NY)
- …the client has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to ... Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a... Experience Required: + Minimum 3- 5 years' experience within Financial Service industry and/or Call Center… more
- US Tech Solutions (Phoenix, AZ)
- …+ 5+ years of experience in a Quality Assurance role within a contact center environment, preferably with experience supporting offshore teams and ... **Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to evaluate,...and coaching QA analysts. + A deep understanding of customer experience principles and best practices, particularly… more
- Henry Ford Health System (West Bloomfield, MI)
- …preferred. Previous HFHS clinical/ customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ... providing efficient, effective customer relationship management. Prior experience in a call center environment is...decisions. PHYSICAL DEMANDS/WORKING CONDITIONS: Work in a health care Contact Center environment. May experience … more
- Citigroup (Irving, TX)
- …and Large Language Models (LLMs) to support and optimize intelligent automation within the contact center environment; IVR experience is a significant plus. ... digital architecture and ensuring our platforms provide a first-class customer experience . We reimagine client and partner...experience with GenAI in a back-office operations and contact center context is highly desirable. +… more
- Mass Markets (NE)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... learn our account management systems while helping improve the customer experience during a difficult time. Our...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- University of Miami (Medley, FL)
- …Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...delivery of patient centered care that impacts the patient experience across the UHealth System. Our Department thrives on… more
- The Chicago Lighthouse (Chicago, IL)
- …and emails to/from insurance plan members in a high-performance contact center environment. This position requires high quality customer service assistance ... **Medical Contact Center Agent (Bilingual English/Spanish)** **Job...in English and Spanish required, + Health Care and Customer Call Center experience preferred,… more
- NBT Bank (Norwich, NY)
- … customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center , ... Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible...driven goals. + 20% Responsible for creating a positive customer experience and achieving defined satisfaction goals… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- … Center Associate - 250227 : N/A Description Job Summary: The IEEE Contact Center Associate will be responsible to service and troubleshooting IEEE Product ... attend training to develop job skills, products/services knowledge, and Contact Center skills. This individual works well...experience in lieu of a degree 2 years customer service experience Demonstrates knowledge of and… more