- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... support, inside sales, back-office, chat, or administrative roles + Experience in a contact center ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Prime Therapeutics (Annapolis, MD)
- …account management across more than one customer interaction channel (eg digital, contact center , mail, text, social media, etc.) + 5 years of ... drives every decision we make. **Job Posting Title** Director, Customer Experience & Omnichannel **Job Description** The...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Ascensia Diabetes Care (Kalamazoo, MI)
- …as a team, we unlock our true potential and drive sustainable success. As a Customer Experience Specialist at Epredia, you'll be the trusted partner for our key ... within established turnaround times. + Backup for the Domestic Customer Care Call Center if inbound calls...team. Skills you will need: + 3+ years of customer service experience + High School Diploma… more
- Chewy (Phoenix, AZ)
- …delivering excellent customer experiences. You will use your expertise in contact center operations and workforce management to offer valuable reports and ... contact centers or equivalent experience . + Proficient in real-time contact center management, including agent availability and meeting SLAs. + Understand… more
- Newegg Inc. (Diamond Bar, CA)
- …or a related field. + Minimum of 5 years of progressive experience in customer service operations or contact center management. + Proven experience ... with raw data from various systems (eg, CRM, WFM, contact center platforms) to build reports that...projects and driving continuous improvement initiatives. + Vendor management experience related to customer service technology is… more
- Kelly Services (Farmington, CT)
- **Job Title:** Customer Experience Coordinator **Pay Range:** $23-$26 per hour **Job Type:** Temp-to-Perm **Location:** Farmington, CT **Position Summary:** We ... are seeking a professional, organized, and customer -focused ** Customer Experience Coordinator** to... Coordinator** to serve as the first point of contact for visitors and callers. This **temp-to-perm** position plays… more
- Epredia (Kalamazoo, MI)
- …- We innovate every day. Results - Results matter for all of us. As a Customer Experience Specialist at Epredia, you'll be the trusted partner for our key ... within established turnaround times. + Backup for the Domestic Customer Care Call Center if inbound calls...team. Skills you will need: + 3+ years of customer service experience + High School Diploma… more
- Entergy (Little Rock, AR)
- …direct all vendor, performance, and operational functions to ensure optimal deliver of customer service inside the contact center organization. As ... + Collaborate with senior management and OPCOs to improve customer experience and reduce call volume +...experience required** + MBA preferred + 5+ Direct experience leading a contact center … more
- Percepta (Melbourne, FL)
- …Associate or bachelor's degree is a plus * A minimum of 2 years of experience in customer service, call center , hospitality, or public relations, or ... across each market we support. As a **Bilingual French Customer Experience Specialist,** you'll be a part...27, 2025. This position is a single point of contact for customers to address sales, product knowledge, service… more