- Google (Washington, DC)
- …Experience designing and implementing GenAI based applications, using Agentic design. + Experience with contact center technologies and platforms and ... equivalent practical experience . + 10 years of experience with cloud native architecture in a customer...Experience in Agentic Design, especially Chat and Call Center systems, Agents, Search, and GenAI. + Active US… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- …questions about fee schedules, network participation, and requirements. + Ensure first contact resolution when possible. + Update customer files and communicate ... About The Role The Customer Service Representative assists members, physicians, hospitals, revenue...by management. Essential Qualifications The successful candidate will have experience in a high-volume call center , … more
- altafiber (Kahului, HI)
- …system and/or operational changes + Track and analyze performance, productivity, quality and customer contact results and implements action plans with regard to ... the installation and maintenance of network elements within a center environment or in the field and at the... experience in a repair organization + Previous experience in customer installations + Previous … more
- Amazon (Seattle, WA)
- …using efficient communications to influence and guide, while advocating for timely customer experience resolution. Are you someone who likes to solve ... Description The Device and Digital Command Center (D2C2) is a global team that supports...ability to dive deep into details of a broken customer experience and related processes, is confident… more
- Amazon (Seattle, WA)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... can shop with confidence on Amazon. We are a center of excellence for trust research and conduct quantitative...customer trust throughout every stage of the shopping experience . We are looking for a Sr. Customer… more
- Duquesne Light Company (Pittsburgh, PA)
- …you to join our team! As a Customer Relations Associate specializing in customer experience recovery and escalated complaints, you will play a pivotal role ... to prevent future problems from occurring and providing superior customer experience . **Location:** Hybrid, Downtown Pittsburgh, PA **Responsibilities:**… more
- Wells Fargo (Roanoke, VA)
- …**Required Qualifications:** + 6+ months of Customer Service, Financial Services or Contact Center experience , or equivalent demonstrated through one or ... tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and… more
- R1 RCM (Chicago, IL)
- …team members in skills and processes to promote quality. **Here's what you will experience working as a Team Lead, Customer Service:** + Assist in establishing ... + Established experience working with hospital billing within a call center environment **Required Skills:** + High School Diploma or GED, preferred + Minimum… more
- BrightSpring Health Services (Arlington, TX)
- …Work Experience * Required: 6 months in high volume inbound Call Center / Customer Service* Desired: Previous experience in Healthcare Skills/Knowledge* ... with follow-up on issues and serve as point of contact between client and PharMerica to ensure customer...information. We take pride in creating a best-in-class candidate experience . During the recruitment process, no recruiter or employee… more
- Conduent (MS)
- …Diploma or equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience . + Complete a background check, credit check, and ... and Windows applications. **Preferred Qualifications** : + 1+ years of previous call center experience \#Remote44 Pay Transparency Laws in some locations require… more