- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... chat, or administrative support in a contact center environment + State or Federal work experience...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a **Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... maintain data across our various Contact Center software applications and call management...serve as the technical liaison between application users and customer care stakeholders, ensuring smooth system performance and effective… more
- Sony Pictures Entertainment (Culver City, CA)
- … Center work queue in real time using industry established standards for contact center performance + Adjust staffing levels and assignments to meet changing ... while meeting company goals. Responsibilities: + Supervise Studio Service Center staff + Perform quality control: monitors customer...the entertainment industry; 4-6 years of supervisory or managerial experience in a call center + … more
- Amazon (Dallas, TX)
- …Science, Engineering, related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise...Service) at enterprise scale in a contact center environment - 2+ years hands-on coding experience… more
- CoreSite (Denver, CO)
- …all security systems and cameras as well as physical security of the data center . The position is responsible for customer support services, all onsite vendor ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more
- Mass Markets (El Paso, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (Savannah, GA)
- …brands. This is an on-site, entry-level opportunity with flexible scheduling options. While previous contact center experience is a plus, it's not required. ... sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in a...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Carter's/OshKosh (Waipahu, HI)
- …needs + Demonstrate strong customer service and sales skills to optimize the experience for each customer contact + Alert management of issues or ... and cross-sell opportunities + Schedule and manage any required customer follow-ups following Contact Center ...FROM YOU IF:** Must have: + 6+ months of customer service experience + Ability to communicate… more