• Customer Support Specialist

    Barnes & Noble (Clifton, NJ)
    …* Adhere to work schedule as set by the needs of the contact center . Knowledge& Experience : * 2-3 years Customer Service Experience . * Excellent ... Handle special assignments as needed. * Work with Distribution Center personnel to arrange shipping for institutional orders as...deep knowledge about books and the industry. * Prioritize customer experience above all else. * Support… more
    Barnes & Noble (06/04/25)
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  • Contact Center Manager - Business…

    NTT America, Inc. (Chicago, IL)
    …Chicago, Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager** with a demonstrated understanding of customer service and ... Reporting, etc.). This person will oversee contact center operations ensuring high levels of customer ...Minimum of three years' experience in a customer service and/or call center role dealing… more
    NTT America, Inc. (07/24/25)
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  • Training & Development Specialist - UW Med…

    University of Washington (Seattle, WA)
    …. The FDA is responsible for the coaching and development of Contact Center team members in relation to customer service, efficient call/ contact ... customer /patient interaction and overall delivery of the Contact Center Strategy as it relates to...support issues that need escalation to be resolved. + Experience in a Call/ Contact Center … more
    University of Washington (06/27/25)
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  • Experienced Contact Center…

    Mass Markets (Killeen, TX)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
    Mass Markets (07/11/25)
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  • Customer Care Ambassador; Contact…

    MetroHealth (Brooklyn Heights, OH)
    …high school equivalency exam. Meets one of the following: * 1 year of experience with any of the following: call center support, patient registration, ... a healthcare or business-related field will be considered in lieu of experience . Customer -centric mentality with strong customer service experience .… more
    MetroHealth (07/02/25)
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  • Associate Manager, Contact Center

    Banner Health (Phoenix, AZ)
    …to facilitate easy access to the health system and monitoring Customer Experience Center Agents performance. Understands contact delivery paths and how ... support, reservations, physician referral or other specialized contact center operations. Additional related education and/or experience preferred. **EEO… more
    Banner Health (07/02/25)
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  • Program Sr. Manager - Contact Center…

    General Dynamics Information Technology (Philadelphia, PA)
    … center with approximately 1M contacts per year + Expertise in contact center performance measures, customer relationship management, knowledge ... managing staffing, operations, and budget. + Ability to monitor contact , performance, and customer experience ...**Desired Qualifications -** + Recent (within last five years), experience leading contact center service… more
    General Dynamics Information Technology (07/22/25)
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  • Contact Center Operations Supervisor

    Mass Markets (Mesilla, NM)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
    Mass Markets (06/04/25)
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  • Contact Center Solution/Technology…

    CTG (Phoenix, AZ)
    …assess downstream application impacts. **Skills:** + Strong expertise in Contact Center technologies (on-premises and CCaaS). + Hands-on experience with call ... orchestration. + Identify and drive opportunities to enhance the customer experience through AI capabilities such as.... ** Experience :** + Minimum 7 years of experience in Contact Center solution… more
    CTG (07/24/25)
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  • Supervisor Access Center

    Rush University Medical Center (Chicago, IL)
    …customer relationship management (CRM) processes, while providing feedback on Genesys contact center workflows to improve overall operational performance. * ... The Access Center Supervisor must possess broad and comprehensive knowledge, experience , and understanding of all Patient Access Center operations that will… more
    Rush University Medical Center (07/15/25)
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