- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... or a related field (preferred). + 3+ years of experience in a contact center ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Huron Consulting Group (Van Buren, AR)
- …healthcare consulting and/or healthcare operations experience with a focus on Contact Center operations + Possesses strong operational understanding of ... to create sustainable solutions that drive meaningful results. As a Senior Director, Contact Center Managed Services Leader with our Healthcare team, you will… more
- Wawa, Inc. (IA)
- …collaborative team, keep reading. **What you will do:** + Wawa's Contact Center Representatives provide best in class customer experiences. + Our **hybrid ... At Wawa, our Contact Center Representatives are the friendly...2-3 years of experience in a call center or customer recovery environment. + HS… more
- WSP USA (San Francisco, CA)
- …KMS and other back-end systems. + Keep abreast of industry, best practices and emerging contact center technologies. ** Experience :** + 5 to 7 years of ... work in conjunction with our IT Service Desk and Customer Service Operations team on a major client project....hands-on experience in contact center systems administration, with a focus… more
- Grand Canyon Education (Phoenix, AZ)
- Student Worker - Student Contact Center - Call Center Specialist Click Here to Apply Online Job Description Position Summary/Purpose: Grand Canyon Education ... the mission of Grand Canyon University through GCE's Student Contact Center . The purpose of this position...to support all internal and external customers with exceptional customer service while directing calls and chat to the… more
- General Dynamics Information Technology (Indianapolis, IN)
- …Family:** Project/Task Management **Skills:** Contact Center Operations, Contact Center Services,People Management,Project Management ** Experience :** ... of related experience **Job Description:** As a Contact Center Operations Manager with GDIT, you...with approximately 1M contacts per year. + Expertise in contact center performance measures, customer … more
- Liberty Latin America (PR)
- …, excellent levels of customer service, ensure call quality within the contact center , and deliver tight operational and financial controls in a ... **What's the role?** As the Contact Center Director, you will be... call center experience . Confirmed experience handling metrics, ensuring customer satisfaction, and… more
- Public Storage (Plano, TX)
- …on the New York Stock Exchange. **Job Description** Public Storage is hiring for a Contact Center Support Technician to join our IT Service Delivery Team in ... will provide software, hardware, telecommunications, network and connectivity support to our Contact Center team. The role performs all activities to complete… more
- TruGreen (Rochester Hills, MI)
- … Requirements** + High School diploma/GED required with 2+ years Contact Center , Telemarketing, or Inside Sales experience required + Associate degree or ... and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a...preferred + 1 or more years senior level sales experience preferred **Competencies** + ** Customer Focus** -… more
- Hills Bank (Hills, IA)
- …their financial needs via channels such as telephone, email, and chat. ACCOUNTABILITIES: Customer Support: + Handle customer telephone calls and respond to ... a quality level that meets or exceeds customers' expectations. Customer inquiries and requests may include, but are not...or bachelor's degree. + Prefer 1 - 2 years' experience in a related position. + Must be able… more
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