- The Chicago Lighthouse (Chicago, IL)
- …degree (MBA, MHA, or related field) preferred; + 10+ years of progressive leadership experience in large-scale contact center operations with at least three ... Proven success in managing multi-functional teams and high-volume service environments; + Experience implementing and optimizing contact center technologies… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Walmart (Bentonville, AR)
- …are no minimum qualifications._ 6 months experience addressing and responding to customer requests in a contact center or retail industry environment. ... diploma or GED + Successful completion of mandatory training + Customer service experience + Preferred - 6 months experience in a contact center or… more
- Regions Bank (Hoover, AL)
- …do the best for our customers and associates every day. **Our Contact Center Bankers** : + Help enrich our customer 's lives by answering questions, solving ... + One (1) year customer service or production experience Start here, go anywhere! Our contact center associates have the opportunity to explore a… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... center environment + Minimum of (1) year of experience in a customer service service role...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Duquesne Light Company (Pittsburgh, PA)
- …innovation and outcomes. We want you to join our team! **Position Summary:** The ** Contact Center Supervisor** is responsible for managing and overseeing a team ... of the customer transaction. Review the actual customer experience based on predetermined metrics including... with CIS system and software skills required + Experience in a call center environment strongly… more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... country to resolve support issues and ensure a best-in-class customer experience . You will need to be...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Hackensack Meridian Health (Edison, NJ)
- …to transform healthcare and serve as a leader of positive change. The Contact Center Representative will handle multi-channel requests in a fast-paced ... centralized contact center environment, interacting with patients, families...equivalent programs. + Minimum of 1 year of previous experience working in a customer service, … more
- Capgemini (New York, NY)
- …team, you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage ... advisor to client executives, shaping strategic roadmaps for contact center modernization, service operating model evolution, and customer engagement… more
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