- Citigroup (Irving, TX)
- …and Large Language Models (LLMs) to support and optimize intelligent automation within the contact center environment; IVR experience is a significant plus. ... designing our digital architecture and ensuring our platforms provide a first-class customer experience . We reimagine client and partner experiences to deliver… more
- Regions Bank (Hoover, AL)
- …do the best for our customers and associates every day. **Our Contact Center Bankers** : + Help enrich our customer 's lives by answering questions, solving ... + One (1) year customer service or production experience Start here, go anywhere! Our contact center associates have the opportunity to explore a… more
- Mass Markets (LA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... new products and services, and ensure best in class customer experience . In addition to being the...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... center environment + Minimum of (1) year of experience in a customer service service role...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Midway, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... country to resolve support issues and ensure a best-in-class customer experience . You will need to be...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- United Airlines (Chicago, IL)
- …succeed (Minimum Qualifications):** + 4+ years of experience in high volume contact center , customer service or quantitative analytical areas + Excellent ... principles. And no one exemplifies that more than our Customer Contact Center team, who...help you propel from the pack (Preferred Qualifications):** + Experience with Contact Center technologies,… more
- Hackensack Meridian Health (Tinton Falls, NJ)
- …to transform healthcare and serve as a leader of positive change. The ** Contact Center Representative** will handle multi-channel requests in a fast-paced ... centralized contact center environment, interacting with patients, families...equivalent programs. + Minimum of 1 year of previous experience working in a customer service, … more
- Capgemini (Chicago, IL)
- …team, you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage ... advisor to client executives, shaping strategic roadmaps for contact center modernization, service operating model evolution, and customer engagement… more