- Walmart (Bentonville, AR)
- …to handle customer requests Escalation matrices Customer request process lifecycle Oversees contact center operations and implements new initiatives by tracking ... related area. 1 year's supervisory experience. 3 years' experience in customer service/ contact center or related area. **Preferred Qualifications ** _Outlined… more
- First Horizon Bank (Orlando, FL)
- …performance of a designated team of virtual customer service agents located in a contact center setting. This position would have approximately 15 direct reports ... satisfactorily. Additionally, the qualifications listed below are representative of the knowledge , skills, and/or abilities required in this position: + Bachelor's… more
- Lowe's (Charlotte, NC)
- **Your Impact** In this role, as a Senior Product Manager for Contact Center Technology, you will lead the creation of strategy and vision for emerging and ... delivery process. Leveraging your skills, you'll be able to apply your knowledge across a diverse range of product portfolios, pushing boundaries and elevating… more
- Tiffany & Co. (Dallas, TX)
- **Position Overview** The Team Manager will support in leading, developing and supporting the sales and operations and team members to meet and/or exceed commercial ... a coach, and who acts as a Guest Experience Manager , ensuring unsurpassed client service. As a Team ...in market. + Ability to translate luxury experience into knowledge foundation and defined strategies + Ability to analyze… more
- Stanford Health Care (Newark, CA)
- …(4) years of progressively responsible and directly related work experience **Required Knowledge , Skills and Abilities** + Ability to conduct analysis and formulate ... with individuals at all levels of the organization + Knowledge of computer systems and software used in functional...computer systems and software used in functional area + Knowledge of financial concepts such as capital budgeting, discounted… more
- CoreSite (Denver, CO)
- …site uptime, compliance audits, team training, and facility financials. The Senior Data Center Manager will assist the Market Director in developing financial ... **This position starts the beginning of November 2025. Senior Manager - Data Center Operations Role: As...in facility budgeting and forecasting. + Experienced vendor and contact manager . + Experienced in the design,… more
- Metropolitan Council (Minneapolis, MN)
- …Operations and directs the work of Supervisors and Lead positions to ensure that contact center staff have the tools, information, and resources needed to ... perform their roles exceptionally. Supporting the Transit Information Center manager , the Assistant Manager ...resources to effectively lead and support projects that improve contact center operations + Manage relationships with… more
- Fairview Health Services (St. Paul, MN)
- …of those years at manager or director level + Must have extensive knowledge of contact center telephony, switchboard functionality, IVR tools, quality ... **Job Overview** The Director of Contact Center (CSOL) Process Enablement provides...changes priorities based on changing business conditions. + Maintains knowledge of, and complies with, all relevant laws, regulations,… more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 82785 Posted On 10/03/2025 **Job Overview** SC Data Center , Inc., an affiliate ... our senior leadership team. The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents across inbound, outbound,… more
- Mass Markets (Mesilla, NM)
- …a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public ... to report to work at one of our physical contact center locations. To be considered for...A Customer Service Supervisor works closely with the Operations Manager , ensuring the overall adherence to corporate policies and… more