- NTT America, Inc. (Chicago, IL)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business Contact Center ... in Chicago, Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager ** with a demonstrated understanding of customer service and… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns.… more
- Connexus Energy (Ramsey, MN)
- We're looking for a strategic and member-focused Contact Center Manager to lead our service team in delivering exceptional support to the people who matter ... improve corporate performance + Five or more years of experience with Contact Center technology (ACD, IVR, CTI Chat, or related systems) including customer… more
- DXC Technology (Nashville, TN)
- …our customers and colleagues at DXC.com. **Essential Job Functions:** **Life & Annuity Contact Center Operations Manager ** + Oversees the day-to-day ... within DXC support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from clients and internally with DXC-… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...contact center operations. This role requires a blend of project...continuous improvement of operations. + Prior Experience in 1:1 contact center operations. + Proven ability to… more
- Dignity Health (Rancho Cordova, CA)
- …an expectation of regular travel to offices throughout California.** **Position Summary:** The Manager , Contact Center is expected to provide visionary ... the care center 's administrative, operational and support requirements. The Manager , Contact Center has a responsibility to safeguard patient health and… more
- Deloitte (Houston, TX)
- …who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream ... the transformation, focusing on the strategy, design, and oversight of next generation contact center platforms across an enterprise of over 5,000 agents. This… more
- Baystate Health (Holyoke, MA)
- …and concerns. Reporting to the Director of Ambulatory Nursing and The Contact Center Director, the Clinical Nurse Manager serves as the nursing expert for ... our clinical team members who in our ** Contact Call Center ** **The RN Clinical Manager ** is responsible for the oversight and management of the clinical… more
- Mass Markets (Killeen, TX)
- …Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client ... experience in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze… more
- Penn Medicine (Philadelphia, PA)
- …assists in meeting or exceeding patient satisfaction and operational targets. Notifies Marketing Contact Center Manager of administrative or clinical issues ... **Position Description:** **The Customer Service Representative (CSR)** in the Marketing Contact Center (MCC) serves as the "face" of Penn Medicine The position… more