- Mass Markets (Killeen, TX)
- … Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality , compliance, and ... implement QA frameworks, scorecards, and calibration sessions. + Analyze quality trends and provide actionable insights to operations and...in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
- NTT America, Inc. (Chicago, IL)
- …all performance and SLA goals and fosters a quality driven culture. The Contact Center Manager is responsible for: + Monitor dashboards, workloads, ... forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business...customer relations and maintain the highest standards of ethics, quality and service. + Provide professional, customer centric service… more
- Vanderbilt University Medical Center (Nashville, TN)
- …highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center 's mission of quality in patient care, education and research. We ... **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating...research. **Organization:** AMB MGRs **Job Summary:** JOB SUMMARY The Manager , Patient Care Services is a leadership role that… more
- Help at Home (Chicago, IL)
- …team, Help at Home may be a good fit for you. **_Job Summary:_** The Sr. Manager of Contact Center Operations will lead the day-to-day operations of Help ... at Home's Contact Center ensuring high quality 24/7/365 support to our clients, caregivers and partners. This role will be responsible for leading a… more
- Mary Greeley Medical Center (Ames, IA)
- Lifepoint is seeking a PRN Case Manager to work at Mary Greeley Medical Center on the Acute Rehab unit. If you, or someone you know, might be interested in ... learning more about this opportunity, please contact : Julie Roberts Program Director, Acute Rehabilitation Unit Lifepoint Health ### Apply here- PRN Case Manager … more
- Biomat USA, Inc. (Odessa, TX)
- …and the disposition of the associated results. + Works in collaboration with the Center Manager to develop the staff's knowledge of their job function and ... of the product. **Other Responsibilities for Role:** + Documents and tracks/trends center quality incidents and follows-up on incidents/errors as required;… more
- DXC Technology (Tulsa, OK)
- …facilitating customer experience transformation. **Essential Job Functions:** + **Life & Annuity Contact Center Operation Manager ** + Oversees the day-to-day ... staff and systems in the customer support area. Improves quality and responsiveness of customer support staff and resources....support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from… more
- Three Saints Bay (Martinsburg, WV)
- **Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **Call Center Quality Manager .** **POSITION RESPONSIBILITIES:** + Oversees the … more
- Quality Technology Services, LLC (Phoenix, AZ)
- …QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The ** Quality Assurance Program Manager ** (QAM) is primarily responsible for ... leading the development and implementation of data center construction project-specific quality programs in alignment...us know the nature of your request and your contact information. It's exhilarating to find yourself at a… more
- Parker Hannifin Corporation (Danville, KY)
- Site Quality Manager - Distribution Center ...standards. Responsibilities: * Act as a primary point of contact for all Danville DC and MRO Quality ... rates. * Paid Time Off and 13 Company-Paid Holidays. The Danville Quality Manager provides leadership, direction and training for the Quality inspectors,… more