- The Chicago Lighthouse (Chicago, IL)
- **Senior Vice President, Contact Center Operations** **Job Details** **Job Location** Chicago, IL **Position Type** Full Time **Education Level** 4 Year Degree ... executive leadership and oversight for day-to-day operations across multiple contact center programs and contracts; + Develop...center opportunities; + Provide timely information to the Sales Team to support the development of new business… more
- Mass Markets (Killeen, TX)
- …individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a variety ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- United States Senate Federal Credit Union (Staunton, VA)
- …assists in the daily activities involved in the operation of the retail branch and/or contact center . Serves as an ambassador of USSFCU by espousing our "Better ... solutions. Is driven to meet or exceed performance and sales and service goals. Responds to questions, requests for...asked to assist at other branches and/or support the contact center depending on staffing needs. +… more
- Mass Markets (Wichita, KS)
- …of supervisors and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is responsible ... of all operational strategy the ensures that performance, culture and overarching contact center controls and processes are aligned with corporate and… more
- Mass Markets (Wichita, KS)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Las Cruces, NM)
- …local, on-site position and requires employees to report to work at our Jacksonville contact center . To be considered for this role, you must complete a ... Our employee development team is looking for experienced call center customer service and sales trainers to...experience is a plus + Experience working in a contact center environment is a plus. +… more
- EchoStar (Englewood, CO)
- …analytics (Dataiku, Tableau and Python), managing the data infrastructure for the sales agent variable compensation plan, call routing strategies to drive ... + Manage and maintain the data infrastructure for the sales agent variable compensation plan, ensuring accuracy...and timely processing of incentive payments + Analyze call center data to recommend and implement call routing strategies… more
- The Walt Disney Company (Rancho Mirage, CA)
- …Assistant** , the individual will provide administrative and customer support for a Sales Agent , contributing to licensed activities to ensure compliance with ... We seek a highly organized and customer-focused ** Sales Associate** to deliver an industry-leading experience for...buyers. This role will serve as a point of contact for purchasers from contract to closing, ensuring a… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... partner in the industry. We are seeking an experienced Sales Supervisor to lead and manage a team of...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- HUB International (Des Plaines, IL)
- …and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and helps us ... the right fit for you. The Personal Lines Inside Sales Producer provides a high level of service to...+ Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls… more