- Mass Markets (Wichita, KS)
- …in customer service, technical support, inside sales , or back-office support in a contact center environment is a plus. To be considered for this position, ... you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and...sales , back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (SC)
- …+ Team Management & Development Build, lead, and mentor a high-performing sales team , fostering a culture of accountability, innovation, and excellence. + ... We are seeking a visionary and results-oriented VP of Sales to lead our sales organization and...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (ID)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Wichita, KS)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... ensure high levels of customer satisfaction. + Motivate the team to identify and maximize sales opportunities....MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Savannah, GA)
- …is a full-time, on-site position requiring daily attendance at one of our physical contact center locations. To be considered for this role, you must complete ... and goals. Key Responsibilities: + Lead and coach a team of 15-20 inbound sales and service...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Killeen, TX)
- …in customer service, technical support, inside sales , or back-office support in a contact center environment is a plus. To be considered for this position, ... information + Appropriately escalate customer issues with the managerial team + Ensure first call resolution through problems solving...sales , back-office, chat, or administrative support in a contact center environment + State or Federal… more
- TruGreen (Tampa, FL)
- …factoring in market dynamics, regulations, economics, and cross-channel alignment. + Oversee the contact center sales organization to achieve revenue goals; ... This role leads the operation and performance of TruGreen's contact centers, ensuring exceptional customer experiences, strong sales...manage and develop a team of contact center leaders..… more
- USAA (Charlotte, NC)
- …teams? We are seeking a dedicated **Director** to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. ... within 90 days. **What sets you apart:** + **Experience leading large-scale contact center operations** (100+ agents) with hybrid/remote workforce management and… more
- Mass Markets (Las Cruces, NM)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... the account. Key Responsibilities: + Lead and mentor a team of call center supervisors overseeing inbound...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Mesilla, NM)
- …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more