- Liberty Latin America (PR)
- **What's the role?** As a Contact Center Supervisor you will be responsible to own the day-to-day management of a team of Contact Center ... implementation of initiatives planned to satisfy the customer's needs. Coordinate that Contact Center Representatives are knowledgeable on service policies and… more
- Canon USA & Affiliates (Chesapeake, VA)
- …PM - 9 PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team within our Sales Support Group. ... education - 2-5 years of recent supervisory experience, preferably in a contact center environment - 1-2 years of sales or upselling experience - Experience… more
- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor… more
- Hackensack Meridian Health (Neptune City, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... and coordination of the Patient Access Center , a fast-paced centralized contact ...key performance metrics for both quality and production. The supervisor will work towards effectively managing resources, schedules, staff… more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely. The individual in this ... position is part of the UHealth Connect Contact center and will be responsible for supporting functions that assist in creating and driving a culture of empathy,… more
- Mass Markets (Las Cruces, NM)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- Amazon (Tempe, AZ)
- …our inbound and outbound and administrative (back office) centralized patient support center - Model the ideal team member experience through excellent on-boarding, ... goals and action plans - Partners with Leadership to help determine operational center strategies by evaluating team results and objectives. - Maintains and improves… more
- M&T Bank (Williamsville, NY)
- …** ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... **: Hybrid (Tues + day of choice in-office) at Amherst Center ** **Schedule** **: Open availability required. Typical shifts are Monday-Friday, 9AM-5:30PM… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from… more
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