• Contact Center Representative

    Financial Center First Credit Union (Indianapolis, IN)
    POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 7 DEPARTMENT: Contact Center FLSA STATUS: Non-Exempt ... professional image of the Credit Union + Work with team towards meeting stated Service Level Expectations + Meet... environment, familiar with related policy and procedures + Contact Center Representative I - Less than… more
    Financial Center First Credit Union (05/23/25)
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  • Developer

    Crate & Barrel (Northbrook, IL)
    …mindset to join our team as an API Developer. As a developer on our Contact Center API Solutions team , you will deliver RESTful API solutions for our ... rapidly evolving Contact Center integrations. You will develop solutions...the supervision and technical direction of the API development team lead + Develop detailed designs, technical design and… more
    Crate & Barrel (04/17/25)
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  • Operations Administrator - Durham, NC (Office…

    IQVIA (Durham, NC)
    …Administrator will provide day-to-day administrative and onsite operational support for client-dedicated Contact Center team and our Meeting and Training ... are looking for an **Operations Administrator** to join our team of over 10,000 global field personnel supporting our...preferred. + 4+ years related experience, preferably in call center environment. + Must be customer focused and have… more
    IQVIA (05/14/25)
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  • Escalation Response Specialist IV

    Centene Corporation (Tallahassee, FL)
    …the escalation response team to support process improvements. + Leads efforts with contact center team to research, review underlying facts of escalated ... with all departments to ensure enterprise-wide solutions. + Acts as a primary contact for escalated calls and/or issues in which special care is required to… more
    Centene Corporation (05/24/25)
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  • Computer Operator I

    IGT (Egg Harbor Township, NJ)
    …a primary representative of IGT to internal and external customers through our Tier One Contact Center . This team provides a 24x7x365 presence within our ... Network Operations Center responsible for all system activity on a high...perform follow up responsibilities with Field Services * aid team members with other duties as needed * communicates… more
    IGT (05/16/25)
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  • Sr. Business Analyst (Lindon, UT)

    NRG Energy, Inc. (UT)
    …customer experience + Partner with Director and VP level leaders of our 3,000+ person contact center team that handles over 10M calls annually. Apply a ... no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes....strategy. You will be part of a 10-person analytics team and have your own area of ownership. This… more
    NRG Energy, Inc. (05/14/25)
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  • Contact Center Manager

    ITW (Troy, OH)
    …Group LLC is an Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily operations of ... a contact center , ensuring efficient and effective customer...effective customer service delivery. This role involves managing a team of agents, developing performance metrics, and implementing training… more
    ITW (04/28/25)
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  • Workforce Operations Manager

    Americor (CA)
    …position is responsible for successfully executing the WFM strategies designed by the Contact Center Operations senior leadership team . The successful ... policy, along with state labor laws and regulations. + Collaborate with the Contact Center Operations senior leadership to set team and individual growth… more
    Americor (05/24/25)
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  • Senior Contact Center Engineer

    AIG (Jersey City, NJ)
    …reimagining the way we help customers to manage risk. Join us as a Senior Contact Center Engineer to play your part in that transformation. It's an opportunity ... skills and experience as a valued member of the team . Make your mark in Information Technology At AIG,...you will create an impact The role of Senior Contact Center Engineer will be integral to… more
    AIG (05/09/25)
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  • Lead Data Center Operations Specialist…

    Vanderbilt University Medical Center (Nashville, TN)
    …point of contact during their scheduled shift within our 24x7 IT Operations Center . This role is pivotal in training team members, ensuring adherence to ... **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating...and Sick Coverage as needed. + Coach and mentor team members on continuous improvements, processes, job functions and… more
    Vanderbilt University Medical Center (05/18/25)
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