- TEKsystems (Chino, CA)
- …Location: Chino, CA Experience Level: Entry Level About the Role Join our dynamic Contact Center team as a Customer Experience Specialist, where you'll ... be the first point of contact for customers seeking support with airbag recalls, warranty...escalate to appropriate departments for follow-up. + Collaborate with team members to share feedback and grow together. +… more
- Amazon (Seattle, WA)
- … team empowers customers to configure highly reliable and compliant global contact center solutions. The team provides capabilities for configuring ... easy to use. Amazon Connect is an easy-to-use cloud contact center service that helps companies of...Technical on the Amazon Connect identity, configuration, and resilience team , you will drive the vision, product strategy, requirements,… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …reservation and enhance guest's experience. + Navigates a fast-paced, high call volume Contact Center team environment while communicating with guests, ... person will work closely with Sales Coaches alongside a team of sales agents to support the overall department...customer service + Experience working in a high-volume call center is preferred + Experience in the travel and… more
- Geisinger (Danville, PA)
- …complaints. + Achieves and maintains quality and service goals related to contact center metrics. + Functions as a team member to organize and prioritize ... Job Summary Join our team and be a dedicated supporter of patient...and specialty need and may vary within the Patient Contact Center 's hours of operation, which are… more
- State of Massachusetts (Boston, MA)
- …for effective and timely processing of background checks. * Provide leadership to the Contact Center Manager and team to ensure excellent customer service ... legal support to the Background Record Checks Unit and Contact Center . They oversee the daily operations...** * Provide leadership to the BRC Manager and team to ensure regulations are appropriately enforced, policies are… more
- ADP (Louisville, KY)
- …High School Diploma or equivalent in education and experience + At least 2 years of Contact Center Team experience A college degree is great but not ... **ADP is hiring a Service Center Mentoring Advisor** In this position, you'll provide...identify development needs and foster a positive, high performing team culture. **RESPONSIBILITIES:** + Coach MyLife Advisor associates with… more
- Walmart (Bentonville, AR)
- …Summary ** **What you'll do ** We're looking for a Staff Developer to join our Contact Center platform team , where you'll lead the design and development of ... and innovation across our customer engagement systems. **About the Team :** The Customer Care Technology team builds...and APIs using Java and Python to power our Contact Center platform. + Collaborate cross-functionally with… more
- Navy Federal Credit Union (Pensacola, FL)
- …and detail-oriented Data Scientist Summer Associate to join our Workforce Intelligence (WFI) team within Contact Center Operations (CCO). This internship is ... a support team for both operational and analytical functions across Contact Center Operations. The team manages databases and servers, builds and… more
- Huron Consulting Group (Van Buren, AR)
- …sustainable solutions that drive meaningful results. As a Senior Director, Contact Center Managed Services Leader with our Healthcare team , you will lead our ... planning, design perspective and leadership, client relationship management, and oversight of contact center managed services solution. This role is ideal for… more
- Access Dubuque (Dubuque, IA)
- …senior leadership team . The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents across inbound, outbound, ... Director of Contact Center Operations **Colony Brands, Inc.**...**fully remote Home Agent Department** , overseeing a distributed team of customer service professionals across inbound, outbound, and… more