- Help at Home (Chicago, IL)
- …We're focused on serving people and the communities we are part of._ **Job Summary:** The Contact Center Team Lead will be responsible for overseeing the ... and suggest solutions to resolve issues identified from trends. ** Contact Center Team Lead...support the After-Hours line of business.** **As a People Leader :** **_You lead with empathy, vulnerability, and… more
- TruGreen (Rochester Hills, MI)
- …employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities ... team performance. + Accepts other delegated responsibilities from Contact Center leadership as needed to support...Abilities** + Strong Verbal and Written Communication Skills + Team Lead should have dynamic facilitation skills,… more
- United States Senate Federal Credit Union (Staunton, VA)
- …Experience: Three (3) years of supervisory/managerial responsible experience in a contact center environment with prior consumer lending, teller operations, ... status, and will not be discriminated against on the basis of disability. Keyword: Retail Services Team Lead From: United States Senate Federal Credit Union more
- Mass Markets (Mesilla, NM)
- …We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client… more
- Stanford Health Care (Newark, CA)
- …Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team . The ideal candidate will possess a strong ... understanding of CCaaS ( Contact Center as a Service) solutions, ...platform perspective, but also someone who is able to lead requirements gathering sessions and act upon them using… more
- University of Miami (Medley, FL)
- …are working together for a common goal. The incumbent is responsible for supervising a team of contact center agents who are responsible for patient access ... has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual...requires being available to affect the entirety of the team 's operations by effectively building call center … more
- Canon USA & Affiliates (Chesapeake, VA)
- …9 PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team within our Sales Support Group. The ... ideal candidate is a strong communicator and team leader with a passion for delivering...2-5 years of recent supervisory experience, preferably in a contact center environment - 1-2 years of… more
- Ally (Raleigh, NC)
- …service within our Customer Care Contact Center . Associates joining the Contact Center team will start serving customers on inbound phones. Along ... company that invests in its people. Working with a team of premier customer care professionals, you will help...Develop your skills by learning the role of a Contact Center associate, while given the opportunity… more
- WSP USA (Oakland, CA)
- …for tracking incidents, service requests, and change management workflows. + Collaborate with the contact center team to support daily operations and ensure ... experienced Systems Administrator to join our IT Service Desk team . The ideal candidate will have a strong background...Microsoft Dynamics 365, Jira and Jira Service Management, and contact center systems administration. You will play… more
- Huron Consulting Group (Van Buren, AR)
- …drive meaningful results. As a Senior Director, Contact Center Managed Services Leader with our Healthcare team , you will lead our managed services ... managing client relationships, overseeing service delivery, and driving continuous improvement, the Contact Center Managed Services Leader contributes to the… more