- United Airlines (Chicago, IL)
- …of United's most important principles. And no one exemplifies that more than our Customer Contact Center team , who helps our customers with everything from ... Baggage Support. The role sits on the senior leadership team of the Contact Center ...organization, reporting to the Managing Director, Customer Advocacy. The leader will lead and manage the performance… more
- Duquesne Light Company (Pittsburgh, PA)
- …lead to better collaboration, innovation and outcomes. We want you to join our team ! **Job Title:** Contact Center Workforce Planning Assoc III **Position ... Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in...forecasting, reporting, and performance analysis of contact center agents and activities. The analyst will lead… more
- Ally (Raleigh, NC)
- …service within our Customer Care Contact Center . Associates joining the Contact Center team will start serving customers on inbound phones. Along ... company that invests in its people. Working with a team of premier customer care professionals, you will help...Develop your skills by learning the role of a Contact Center associate, while given the opportunity… more
- NTT America, Inc. (NY)
- …organization, apply now. We are currently seeking a Specialty Seller BPO, Contact Center (Remote) US to join our team in New York, New York (US-NY), United ... (US). **Position Summary** We are seeking a seasoned **Business Process Specialty Seller Contact Center ** with a proven track record of leading and closing… more
- Equitable (Charlotte, NC)
- … Contact Center Representative to join our Employee Benefits (group insurance) Claims team ! As a Contact Center Representative, you will be the first ... Disability Claims Contact Center Representative (Disability Claims Experience...and backgrounds. Those differences make us stronger as a team and a force for good in our communities.… more
- US Tech Solutions (Phoenix, AZ)
- …work independently in a remote setting while maintaining strong collaboration with a global team . + Proficiency with contact center software, CRM systems, ... contract (Hybrid)** **Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to evaluate, monitor, and enhance… more
- Connexus Energy (Ramsey, MN)
- …looking for a strategic and member-focused Contact Center Manager to lead our service team in delivering exceptional support to the people who matter ... while driving initiatives that improve the member experience, strengthen team collaboration, and align service delivery with our cooperative...performance + Five or more years of experience with Contact Center technology (ACD, IVR, CTI Chat,… more
- Walmart (Sunnyvale, CA)
- …solutions and backend APIs, with a passion for solving complex technical challenges. About Team : Sam's Contact Center Services The Sam's Contact ... and product managers who collaborate to deliver seamless, scalable, and reliable contact center experiences. We focus on building robust microservices,… more
- TEKsystems (Chino, CA)
- …Location: Chino, CA Experience Level: Entry Level About the Role Join our dynamic Contact Center team as a Customer Experience Specialist, where you'll ... be the first point of contact for customers seeking support with airbag recalls, warranty...escalate to appropriate departments for follow-up. + Collaborate with team members to share feedback and grow together. +… more
- Amazon (Seattle, WA)
- … team empowers customers to configure highly reliable and compliant global contact center solutions. The team provides capabilities for configuring ... easy to use. Amazon Connect is an easy-to-use cloud contact center service that helps companies of...Technical on the Amazon Connect identity, configuration, and resilience team , you will drive the vision, product strategy, requirements,… more