- ManpowerGroup (Fremont, MI)
- Our client, a leader in the nutrition industry, is seeking a Contact Center Customer Service Coordinator to join their team . As a Contact Center ... of the Customer Engagement Services supporting the Nestle Nutrition team . The ideal candidate will have strong communication skills,...in a fast-paced environment and support a 24/7 engagement center . **What's in it for me?** + Opportunity to… more
- WSP USA (Oakland, CA)
- …for tracking incidents, service requests, and change management workflows. + Collaborate with the contact center team to support daily operations and ensure ... experienced Systems Administrator to join our IT Service Desk team . The ideal candidate will have a strong background...Microsoft Dynamics 365, Jira and Jira Service Management, and contact center systems administration. You will play… more
- Cardinal Health (Baton Rouge, LA)
- …limited to nursing staff + Oversight of daily clinical operations for patient access support contact center team members and provide daily support ensuring ... Oversight of clinical training, coach, teach, train, and mentor team members while monitoring individual and team ...in addition to standard HR responsibilities as a people leader . + Open job requisitions, conduct interviews, and provide… more
- Amazon (Seattle, WA)
- … team empowers customers to configure highly reliable and compliant global contact center solutions. The team provides capabilities for configuring ... easy to use. Amazon Connect is an easy-to-use cloud contact center service that helps companies of...simplify how Connect customers configure and govern highly resilient contact centers. This team is a great… more
- OneMain Financial (Baltimore, MD)
- We are seeking a CCaaS Senior Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our ... CCaaS ( Contact Center as a Service) solutions. The...center solutions. **In the Role you will:** + Lead the design, deployment, and configuration of CCaaS platforms… more
- Vanderbilt University Medical Center (Nashville, TN)
- …in patient care, education, and research. **Organization:** VUMC IT Data Operations Center **Job Summary:** The Lead Computer Operations Specialist serves as ... during their scheduled shift within our 24x7 IT Operations Center . This role is pivotal in training team...standards, and executing all Moves/Adds/Changes (MACs) within the Data Center . The Lead Specialist operates within a… more
- IHG (Atlanta, GA)
- …and measure experiments + Build models to forecast outcomes across different KPIs + Partner with contact center team to set and monitor major KPI targets + ... drive the business forward. **Your day to day** + Lead insights and analysis for major Reservations & Customer...strategy team . + Travel & Hospitality and Contact Center analytics experience preferred but not… more
- Cedars-Sinai (Los Angeles, CA)
- …our care the most. **Req ID** : 6176 **Working Title** : Admissions Team Lead - Patient Access Contact Center (Hybrid) **Department** : CSRC Sched Reg ... efficient and appropriate utilization of resources. Acts as a resource for team members by assisting with coaching, training orientation of new hires, professional… more
- Crate & Barrel (Northbrook, IL)
- …mindset to join our team as an API Developer. As a developer on our Contact Center API Solutions team , you will deliver RESTful API solutions for our ... rapidly evolving Contact Center integrations. You will develop solutions...the supervision and technical direction of the API development team lead + Develop detailed designs, technical… more
- Sharecare (Santa Fe, NM)
- …agents, ensuring consistent performance and professional growth. + Act as the main point of contact for the call center team , addressing their needs and ... The Employee Experience Lead will manage a team of call center agents, handle high-level... Lead and manage the employee support call center , ensuring the team provides high-quality assistance… more