- State of Indiana (Indianapolis, IN)
- …is required to be available during non-business hours as dictated by the Contact Center Support team manager or the group on-call calendar. + Extensive ... technical and performance issues. You will provide daily leadership and guidance to the Contact Center Team , as well as operation and maintenance for the IP… more
- Dignity Health (Rancho Cordova, CA)
- …an expectation of regular travel to offices throughout California.** **Position Summary:** The Manager , Contact Center is expected to provide visionary ... center 's administrative, operational and support requirements. The Manager , Contact Center has a...in cultivating a high- performing, highly engaged and diverse team . Has a record of recruiting, retaining, developing, and… more
- NTT America, Inc. (Chicago, IL)
- …are currently seeking a Contact Center Manager - Business Contact Center to join our team in Chicago, Illinois (US-IL), United States (US). We ... seek an experienced ** Contact Center Manager ** with a...professional, customer centric service to external and internal customers. ** TEAM SUPERVISION:** + Work closely with NTT DATA Management… more
- Baystate Health (Holyoke, MA)
- …and concerns. Reporting to the Director of Ambulatory Nursing and The Contact Center Director, the Clinical Nurse Manager serves as the nursing expert for ... members who in our ** Contact Call Center ** **The RN Clinical Manager ** is responsible...The Contact Center 's Triage Nurses and the Clinical Prescription Team… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible...staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support staff to achieve KPIs… more
- Deloitte (Houston, TX)
- …who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream ... Our Deloitte Customer team empowers organizations to build deeper relationships with...on the strategy, design, and oversight of next generation contact center platforms across an enterprise of… more
- Mass Markets (Killeen, TX)
- …Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client ... client services or account management in a BPO or contact center . + Strong relationship management and...of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We… more
- Mary Greeley Medical Center (Ames, IA)
- Lifepoint is seeking a PRN Case Manager to work at Mary Greeley Medical Center on the Acute Rehab unit. If you, or someone you know, might be interested in ... learning more about this opportunity, please contact : Julie Roberts Program Director, Acute Rehabilitation Unit Lifepoint Health ### Apply here- PRN Case Manager … more
- State of Massachusetts (Boston, MA)
- …and timely processing of background checks. * Provide leadership to the Contact Center Manager and team to ensure excellent customer service and accurate ... Center * ** * Provide leadership to the BRC Manager and team to ensure regulations are...and programs. * Advise the BRC Manger and the Contact Center Manager on escalated… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...intake and execution of requests impacting 1:1 support operations team . (weekly evaluation, summary of intake, Trend analysis &… more