- Amazon (Dallas, TX)
- …Engineering, related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior ... contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys,… more
- CVS Health (Phoenix, AZ)
- …you will serve as a Business Product Owner and Subject Matter Expert (SME) for contact center technology supporting the Retail Customer Care organization. In ... operational challenges. You will be responsible for optimizing the use of contact center technology , driving innovation through emerging capabilities such as… more
- Enterprise Mobility (St. Louis, MO)
- …years old + Required: 2+ yrs Experience designing, implementing, and maintaining cloud based contact center technology + Required: 3+ yrs Experience with ... Engineer is responsible for designing, developing, implementing, and maintaining cloud-based contact center communication systems and data infrastructure. This… more
- Robert Half Technology (Oakland, CA)
- …System Analysis, ITSM Tools, Microsoft 365 Enterprise, Access Management, Network Analysis, Contact Center Technology Doesn't Change the World, People ... management (Intune, Autopilot) Network monitoring and troubleshooting (eg, Cisco, SolarWinds) Contact center platforms (eg, Genesys, Five9, 8x8, NICE inContact)… more
- Generac Power Systems (Pewaukee, WI)
- …O365/Teams, Genesys or Amazon Connect, I3 (Interactive Intelligence) or related contact center technology **PREFERRED QUALIFICATIONS:** + Bachelor's ... **We are Generac, a leading energy technology company committed to powering a smarter world.**...consult effectively with business management concerning dialer capabilities and contact center capabilities and execution of … more
- Capgemini (El Paso, TX)
- …of consulting experience** or other relevant experience related to successful delivery of Contact Center Technology Solution involving Amazon Connect for ... to 10 years of experience working in multi-client BPO provider** with Contact Center Technology platforms predominantly having worked on **Amazon Connect,**… more
- Wells Fargo (West Des Moines, IA)
- …. This role will work directly with Product owners, Contact Center Lines of Business and Technology partners to establish Entitlement standards ... and Collaborate between various Wells Fargo teams (Wells Fargo technology , Corporate Security, Contact Center Lines of Business, Product Owners and… more
- Mass Markets (Killeen, TX)
- …solutions and building lasting relationships. We provide comprehensive training in cutting-edge contact center technology and customer experience strategies ... experience in customer service, sales, technical support, or administrative roles in a contact center . + Previous experience in state or federal work… more
- Amazon (Seattle, WA)
- …from concept through GTM (go to market) Preferred Qualifications - Experience with contact center technology , CX platforms, or enterprise communication ... that are no-brainers to buy and easy to use. Amazon Connect is AWS's cloud contact center service that helps companies provide superior customer service at lower… more
- Veolia North America (Paramus, NJ)
- …accessible customer payment options. Technology & Innovation + Oversee the contact center technology ecosystem, including CRM, IVR, workforce management, ... while ensuring compliance with regulatory and company standards. **Primary Duties/Responsibilities:** Contact Center Management + Develop and execute strategies… more