- Coinbase (Des Moines, IA)
- …through technology and automation. * Background in global-scale customer support or contact center technology . *Nice to haves:* * Experience in fintech, ... contact information. For quick access to screen reading technology compatible with this site[ click here to download](https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn)… more
- Veterans Affairs, Veterans Health Administration (IN)
- …practices from within and outside government. Explores advances in communications and contact center technology , enhancing efficiency of operations through ... will serve as the Program Analyst, located in the Technology , Data and Information department, Veterans Crisis Line (VCL),...be required to travel to the closest VA Medical Center or VA Outpatient Clinic for issuance of equipment,… more
- Vivint (UT)
- …The ideal candidate is a visionary leader with a strong background in contact center technology , customer experience design, and data-driven optimization, ... Identify and champion opportunities for digital innovation and automation across the contact center . + **Channel & Technology Management:** + Oversee the… more
- American Airlines (Dallas, TX)
- …the organization, including Customer Experience, Airport Operations, Reservations, Service Recovery, and Contact Center Technology , as well as with Finance, ... **Why you'll love this job** + This job is part of the Airport and Contact Center Strategy team within the Customer and Operational Excellence Division, which is… more
- Insight Global (Scottsdale, AZ)
- …Speech Analytics. * Analyzes, diagnoses, and resolves application problems related to NICE CXone contact center technology . * Where necessary, work with the ... Studio and Snippets. * Support the integration of CXone technology including screen-pops and omnichannel routing of voice, email...and chat via web services. * Vast understanding of Contact Center Operations including inbound voice (tollfree… more
- MyFlorida (Tallahassee, FL)
- …from the most seasoned and talented team members on the floor. You will learn contact center technology and retirement laws in a classroom setting. After ... * Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.… more
- Leidos (Indianapolis, IN)
- …government programs and services. + Proficiency in using CRM systems and other contact center technology . + Excellent communication skills, both written ... + Minimum of 2 years of experience in a contact center or customer service environment, preferably...other law. **About Leidos** Leidos is an industry and technology leader serving government and commercial customers with smarter,… more
- MyFlorida (Tallahassee, FL)
- …from the most seasoned and talented team members on the floor. You will learn contact center technology and retirement laws in a classroom setting. After ... the areas of insurance, retirement or social security, administration, call center , customer service, fiscal work, statistics, personnel, or any other combination.… more
- RELX INC (Raleigh, NC)
- …critical integrations between core business platforms (eg, Salesforce, Oracle) and Customer Contact Center technology . + Automation: Drive extensive ... a highly specialized Integration and Automation Architect to join our Enterprise Technology team. This pivotal role is responsible for designing the future state… more
- Amazon (Austin, TX)
- …and in over 22 languages. CS develops cloud-based contact center products. Our contact center technology is used by CSAs around the world to power ... do. Leveraging conversational Artificial Intelligence (AI) and machine learning (ML) technology , we strive to predict and resolve customer issues through… more