- Otis Elevator Company (Farmington, CT)
- …CT One Carrier Place, Farmington, CT, 06032 USA **Role Overview** As a Digital Technology Contact Center and Customer Experience Intern, you will support ... use cases. Reporting to the Sr Director of Global Contact Center & Customer Experience, you'll work...mentorship from senior leaders, and hands-on experience in digital technology customer experience strategy and planning. You'll gain exposure… more
- Mass Markets (Las Cruces, NM)
- …service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients ... the world, so you will specialize on their products, technology , and business process. This role requires you to...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Republic Services (Phoenix, AZ)
- … center integrations (AWS, Azure, or similar). + Familiarity with peripheral Contact Center technology products + Excellent communication and ... (UC) Engineer is responsible for maintaining, configuring, and optimizing the cloud-based Contact Center as a Service (CCaaS) environment. This includes… more
- Citigroup (Irving, TX)
- …leadership, deep technology knowledge with at least 5 + years in AI, contact center technology , or desktop delivery. + Proven experience in generative ... workstreams delivering generative AI-powered Agent Assist solutions across the enterprise contact center and desktop environment. This role bridges product… more
- Robert Half Technology (Nashville, TN)
- …an experienced Senior Project Manager II to lead the implementation of a new contact center team and associated technology across multiple physician ... practices. In this role, you will work closely with contact center leadership to develop and execute...be required depending on the needs of the project. Technology Doesn't Change the World, People Do.(R) Robert Half… more
- Vivint (UT)
- …The ideal candidate is a visionary leader with a strong background in contact center technology , customer experience design, and data-driven optimization, ... Identify and champion opportunities for digital innovation and automation across the contact center . + **Channel & Technology Management:** + Oversee the… more
- Bandwidth (Raleigh, NC)
- …role. + Proven experience working with Global Service Providers and leading enterprise contact center technology implementations. + Working knowledge of ... tailored to target customer segments. + Apply deep expertise in contact center technologies and ISV platforms enabling complex workflows to assist customers… more
- Citigroup (Irving, TX)
- …Support Analyst t is a professional role operating within the Contact Center Operations team within our Operations Technology group in Citi. Applies in-depth ... that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals...Provide primary operational support for critical back office and contact center applications, including workflow, live chat,… more
- Insight Global (Pennington, NJ)
- …hardware. * Excellent communication and stakeholder management skills. * Experience supporting contact center technology environments. * PMP or equivalent ... experienced Technical Project Manager to lead infrastructure delivery initiatives supporting contact center environments. Ideal candidates will have a strong… more
- The Walt Disney Company (San Antonio, TX)
- …+ Experience working with international Business Process Outsourcers + Experience working with contact center technology such as Salesforce and Nice ... Degree or 7+ years of equivalent experience in program management in a contact center environment, contact center workflow design, or contact… more