- Leidos (Indianapolis, IN)
- …government programs and services. + Proficiency in using CRM systems and other contact center technology . + Excellent communication skills, both written ... will have the following:** + Experience working in a contact center environment. + Proficiency in Spanish...other law. **About Leidos** Leidos is an industry and technology leader serving government and commercial customers with smarter,… more
- Deloitte (Dallas, TX)
- …applications such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy, multi-channel routing, self-service ... may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations… more
- EDB (Richmond, VA)
- …at the Director level. + Hands-on experience with support platforms, including managing contact center technology and customer interaction solutions. + ... supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize… more
- Comcast (Philadelphia, PA)
- …Platform as a Service (CPaaS), Hosted voice, IVR, Call Center , and Contact Center solutions. + **Comprehensive Technology & Network Integration Working ... assigned. **Additional Responsibilities:** + **Product Strategy Across UCaaS, CPaaS, Hosted, and Contact Center Solutions** Define and execute product vision and… more
- DXC Technology (Nashville, TN)
- …customers and colleagues at DXC.com. **Essential Job Functions:** **Life & Annuity Contact Center Operations Manager** + Oversees the day-to-day operations of ... **Job Description:** **DXC Technology (NYSE: DXC** ) helps global companies run...support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from… more
- Robert Half Office Team (San Diego, CA)
- …empathetic, and composed with callers in crisis or under stress. + Comfortable with technology and CRM/ contact center systems. + Passion for supporting the ... in your community by joining our nonprofit as a Bilingual Spanish Call Center Specialist, supporting a vital 24/7 helpline. Use your language skills, empathy, and… more
- The Cigna Group (St. Louis, MO)
- …initiatives, and defining the costs and benefits of proposed solutions. + Act as a technology partner between the Contact Center Business Leadership and ... client assessments which include as-is, to-be, gap analysis phased technology plans, project plans, and audit documentation. + Responsible...the delivery of highly complex business solutions to meet Contact Center needs. + Actively govern the… more
- Wawa, Inc. (IA)
- …knowledgebases, as well as one-on-one coaching. + Our Contact Center Representatives work across many departments including Technology , Store Operations ... - 8PM (37.5/week, 7-day availability) **Position Summary:** The Wawa Contact Center handles contacts from our Customers...Demonstrated technical skills needed to adapt to rapidly changing technology + Ability to work as part of a… more
- Stanford Health Care (Newark, CA)
- …Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding ... of CCaaS ( Contact Center as a Service) solutions, ...production use + Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help… more
- Mass Markets (Mesilla, NM)
- …a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public ... range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact ...to report to work at one of our physical contact center locations. To be considered for… more