- ManpowerGroup (Pennington, NJ)
- …complex environment **What's Needed?** + Minimum of 5+ years of experience in a Contact Center Technology environment + Proficiency in managing complex ... Manager, you will be part of the IT Department supporting the Contact Center Operations. The ideal candidate will have strong leadership, excellent communication… more
- MyFlorida (Tallahassee, FL)
- …from the most seasoned and talented team members on the floor. You will learn contact center technology and retirement laws in a classroom setting. After ... the areas of insurance, retirement or social security, administration, call center , customer service, fiscal work, statistics, personnel, or any other combination.… more
- Amazon (Seattle, WA)
- …and in over 22 languages. CS develops cloud-based contact center products. Our contact center technology is used by CSAs around the world to power ... do. Leveraging conversational Artificial Intelligence (AI) and machine learning (ML) technology , we strive to predict and resolve customer issues through… more
- Citigroup (Jacksonville, FL)
- …investment needs of the wealth client as well as a detailed understanding of contact center management and technology enablement. Leads teams, processes and ... AI-tech enablers. The role requires a thorough understanding of contact management technology employed by Citi in...+ Set the strategic leadership and management of the contact center service units within functional alignment.… more
- EDB (Montpelier, VT)
- …at the Director level. + Hands-on experience with support platforms, including managing contact center technology and customer interaction solutions. + ... supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize… more
- Qualtrics (Reston, VA)
- …**What We're Looking For On Your Resume** + 5 years of experience at a SaaS/ Technology Company/ Contact Center + Bachelor's degree or greater + Experience ... across the globe who think that's work worth doing ** Technology Consultant - CX - XM Discover** **Why We...solution based around delivery of audio files from the contact center , processing them through the transcription… more
- Nelnet (Jefferson City, MO)
- …Nelnet. This team is responsible for supporting the telephony infrastructure environment and contact center collaboration technology . **ABOUT THE JOB:** This ... configuration, engineering, and maintenance associated with contact center as a service (CCaaS) technology (NICE...contact center as a service (CCaaS) technology (NICE CXone). You will assist in day-to-day support… more
- Insight Global (Phoenix, AZ)
- …a key role in coordinating and supporting the implementation of new features across Contact Center Operations and Technology Enablement. A strong working ... looking for an experienced Senior IT Systems Analyst with deep expertise in Contact Center operations to support our Contact Center Transformation… more
- DXC Technology (Tulsa, OK)
- …customer experience transformation. **Essential Job Functions:** + **Life & Annuity Contact Center Operation Manager** + Oversees the day-to-day operations ... **Job Description:** + **Job Description:** DXC Technology (NYSE: DXC) helps global companies run their...support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from… more
- General Dynamics Information Technology (Fairfax, VA)
- …and verify information + Manage a high volume of calls in an inbound contact center environment supporting individuals, families, and businesses that have been ... available in: + Bossier City, LA. (https://gdit.wd5.myworkdayjobs.com/External\_Career\_Site/job/Any-Location--Remote/XMLNAME--500-Bonus National-Assistance- Contact - Center -Professional 1775-hr-Bossier-City--SEASONAL-\_RQ201370) + Natchitoches, LA… more