- Mass Markets (Garden City, GA)
- …globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our ... range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact ...BPO contact center . This leadership role is responsible… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …preferred. + A minimum of 2 year of customer support, call center , contact center preferred. Previous technology related industry experience preferred. + ... with the mortgage origination systems. This position also interfaces, vendorsandInformation Technology staff on a daily basis resolving complex customer issues… more
- Verint Systems, Inc. (Annapolis, MD)
- …Management programs. Familiarity with Verint or similar products; and/or understanding of Contact Center , cloud technology , call recording, Speech Analytics, ... help complete a complex product sale. * Ability to grasp and describe technology concepts using terminology that an operations person or executive can understand. *… more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 83766 Posted On 11/03/2025 **Job Overview** SC Data Center , Inc., an affiliate ... our senior leadership team. The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents across inbound, outbound,… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Leidos (Indianapolis, IN)
- **Description** ** Contact Center Performance Manager** At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are ... do business. The Leidos Civil team is hiring a Contact Center Performance Manager to oversee performance...other law. **About Leidos** Leidos is an industry and technology leader serving government and commercial customers with smarter,… more
- Leidos (Indianapolis, IN)
- …the way we do business. The Leidos Civil team is seeking an accomplished ** Contact Center Content Specialist** to join our federal-agency omni-channel contact ... enhancements. Your responsibilities will include crafting, refining, and assessing contact center -specific content, along with creating engaging training… more
- Leidos (Indianapolis, IN)
- …and Values guide the way we do business. Leidos is seeking a highly skilled ** Contact Center Manager** to lead our federal-agency omnichannel contact ... you will do:** + Oversee daily operations of the contact center to ensure efficient and effective...other law. **About Leidos** Leidos is an industry and technology leader serving government and commercial customers with smarter,… more
- TEKsystems (Winston Salem, NC)
- Description The Contact Center Customer Service Representative is the all-important first point of contact with a company's Education Solutions customers. ... The Contact Center Customer Service Representative must closely and accurately follow...updating personal knowledge of changes to the company products/services, technology , and call center practices and policies… more
- Capgemini (Dallas, TX)
- **Job description** **:** As a ** Contact Center Operations Executive** , you will be responsible for overseeing end-to-end customer engagement, ensuring seamless ... financial management, managing project execution, and ensuring timely delivery of contact center initiatives. **Key Responsibilities:** + **End-to-End Customer… more