- Emory Healthcare/Emory University (Atlanta, GA)
- **Description** **RESPONSIBILITIES:** + The Director, Contact Center Workforce Management is responsible for leading, developing, and optimizing workforce ... management operations within the contact center . + This role is accountable...leadership to establish standardized workforce management policies and procedures. ** Technology Integration:** + Research, implement, and manage workforce management… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Capgemini (Atlanta, GA)
- **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... data. Superpowered by creativity and design. All underpinned by technology created with purpose. **YOUR ROLE** As a Managing...reshape how organizations design and deliver customer service and contact center experiences. You will manage the… more
- Mass Markets (Midway, GA)
- …with a passion for helping people and achieving results? Join our dynamic team as a Contact Center Sales Agent, where every call is a chance to connect, solve, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (CA)
- …home broadband connection. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, ... and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the...needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales… more
- Xcel Energy (Eau Claire, WI)
- …8:00 PM. Some weekend shifts are also required.** **Position Summary** The Customer Contact Center Representative plays a pivotal role in ensuring customer ... complex electric and gas rate options across multiple service territories. Customer Contact Center Representatives will process critical orders in high-pressure… more