- Stanford Health Care (Newark, CA)
- …CCaaS ( Contact Center as a Service) solutions, Contact Center , and Telephony technologies, as well as business analysis methodologies. This role will ... Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding… more
- Ford Motor Company (Allen Park, MI)
- …+ Act as the primary lead and strategic advocate for Contact Center operations with Ford Pro Technology development, championing Salesforce Service Console ... + Provide critical operational enablement and support within the Contact Center to operational, strategy, and technology leads. + Raise, monitor, and… more
- Mass Markets (Killeen, TX)
- …MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- Eversource Energy (Windsor, CT)
- …discretion in confidential matters\. + Ability to work various schedules in a 24x7 contact center environment, as business needs dictate\. Schedules will be ... to work extra hours as necessary, in order to ensure exceptional individual, contact center and business performance\. + Works with complicated/complex… more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 83766 Posted On 11/03/2025 **Job Overview** SC Data Center , Inc., an affiliate ... our senior leadership team. The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents across inbound, outbound,… more
- Mass Markets (Killeen, TX)
- …MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... globally expanding, industry-leading organization. We are looking for a skilled and enthusiastic Contact Center Trainer to join our team. You will be responsible… more
- Leidos (Indianapolis, IN)
- …the way we do business . The Leidos Civil team is hiring a Contact Center Performance Manager to oversee performance metrics for an omni-channel contact ... **Description** ** Contact Center Performance Manager** At Leidos,...contacts. + Experience supporting federal governmentcustomers leading to strong business acumen in executing government task orders, operations, staff… more
- Leidos (Indianapolis, IN)
- …guide the way we do business . Leidos is seeking a highly skilled ** Contact Center Manager** to lead our federal-agency omnichannel contact center ... you will do:** + Oversee daily operations of the contact center to ensure efficient and effective...someone with the following qualifications:** + Bachelor's degree in Business Administration, Management, Computer Science, or a related field,… more
- TEKsystems (Winston Salem, NC)
- Description The Contact Center Customer Service Representative is the all-important first point of contact with a company's Education Solutions customers. ... The Contact Center Customer Service Representative must closely and accurately follow...and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate … more
- Leidos (Indianapolis, IN)
- …we do business . The Leidos Civil team is seeking an accomplished ** Contact Center Content Specialist** to join our federal-agency omni-channel contact ... enhancements. Your responsibilities will include crafting, refining, and assessing contact center -specific content, along with creating engaging training… more