- Leidos (Indianapolis, IN)
- …guide the way we do business . Leidos is seeking a highly skilled ** Contact Center Manager** to lead our federal-agency omnichannel contact center ... you will do:** + Oversee daily operations of the contact center to ensure efficient and effective...someone with the following qualifications:** + Bachelor's degree in Business Administration, Management, Computer Science, or a related field,… more
- Leidos (Indianapolis, IN)
- …we do business . The Leidos Civil team is seeking an accomplished ** Contact Center Content Specialist** to join our federal-agency omni-channel contact ... enhancements. Your responsibilities will include crafting, refining, and assessing contact center -specific content, along with creating engaging training… more
- Capgemini (Dallas, TX)
- **Job description** **:** As a ** Contact Center Operations Executive** , you will be responsible for overseeing end-to-end customer engagement, ensuring seamless ... financial management, managing project execution, and ensuring timely delivery of contact center initiatives. **Key Responsibilities:** + **End-to-End Customer… more
- Mass Markets (Mesilla, NM)
- …MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including...equivalent + Minimum 1 year of experience in a contact center or customer service role. +… more
- Newegg Inc. (Diamond Bar, CA)
- …strategic planning. + Ensure all reporting aligns with established KPIs, SLAs, and business goals across global contact center operations. Systems ... Data Analysis & Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track… more
- TEKsystems (Winston Salem, NC)
- …Schedules will be assigned based off of scheduling need. Job Description: The Contact Center Customer Service Representative is the all-important first point of ... contact with a company's Education Solutions customers. The Contact Center Customer Service Representative must closely...and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate … more
- Mass Markets (LA)
- …MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... questions and a brief pre-employment test. POSITION RESPONSIBILITIES Our entry-level Contact Center Representatives are responsible for the following tasks:… more
- Mass Markets (Las Cruces, NM)
- …MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... success of a globally expanding, industry-leading organization. We're hiring Bilingual Contact Center Representatives to support inbound and outbound customer… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …This role places a strong emphasis on developing and implementing AI-enhanced Contact Center and Digital Communications solutions across the enterprise. The ... sustainability. **Job Functions:** + Architect and deploy customer solutions using advanced Contact Center , Self-service bot, and Communications Platform as a… more
- Walmart (Bentonville, AR)
- …members adhere to these standards. 11. Technology proficiency: Familiarity with contact center technology , such as computer telephony integration (CTI) ... the ability to adapt to changing priorities, processes, and technology in a fast-paced contact center...are no minimum qualifications._ Option 1: Bachelor's degree in Business , Retail Management, Technology , Communications, or related… more