• Process Excellence Lead - Contact

    Cognizant (Charlotte, NC)
    …You will work closely with business leaders, operations teams, and technology partners to reimagine contact center experiences, streamline service ... to lead business transformation initiatives in customer service or contact center environments. Experience working with cross-functional teams and executive… more
    Cognizant (09/12/25)
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  • Contact Center Testing Coordinator

    Wells Fargo (Charlotte, NC)
    **About this role:** Wells Fargo is seeking a Contact Center Testing Coordinator (Sr. Business Execution Consultant) to support tactical testing coordination ... testing (UAT) across multiple teams as part of our Contact Center as a Service (CCaaS) platform...vendor partners. + Manage multiple stakeholders between product teams, technology teams, line of business partners, and… more
    Wells Fargo (09/24/25)
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  • Contact Center Supervisor

    Peckham, Inc. (Phoenix, AZ)
    …an alternate format, using a sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions Location: Phoenix, AZ Worker ... a complete view of your experiences* Peckham Inc. - Contact Center Supervisor SUMMARY The Contact...Self Motivation Training, Mentoring, and Coaching Trustworthy Use of Technology PHYSICAL DEMANDS The physical demands of this position… more
    Peckham, Inc. (09/23/25)
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  • Associate Director, Internal Contact

    J&J Family of Companies (Pittsburgh, PA)
    …We are searching for the best talent for an Associate Director, Internal Contact Center Strategy to be located in Pittsburgh or Horsham, PA. ... \#Li-Hybrid Purpose: The Associate Director, Internal Contact Center Strategy, will enhance programs and processes within Patient Service Center (PSC) for… more
    J&J Family of Companies (09/18/25)
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  • Flood Support Contact Center Support…

    Mass Markets (Wichita, KS)
    …MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in...in the industry. We are seeking dedicated and compassionate Contact Center Support Agent to join our… more
    Mass Markets (08/12/25)
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  • Technology Resource Center Manager…

    Minnesota State (Marshall, MN)
    …12:01 am CT on the specified Closing Date (if designated).** **Working Title:** Technology Resource Center Manager - Information Tech Spec 2 **Institution:** ... Classified - Unlimited **Salary Range:** $28.18 - $45.82 **Job Description** The Technology Resource Center Manager is responsible for directing the daily… more
    Minnesota State (08/19/25)
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  • Financial Contact Center

    Mass Markets (Las Cruces, NM)
    …MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact more
    Mass Markets (07/02/25)
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  • Senior Unified Communications Engineer…

    Love's Travel Stops & Country Stores (Oklahoma City, OK)
    …This role places a strong emphasis on developing and implementing AI-enhanced Contact Center and Digital Communications solutions across the enterprise. The ... sustainability. **Job Functions:** + Architect and deploy customer solutions using advanced Contact Center , Self-service bot, and Communications Platform as a… more
    Love's Travel Stops & Country Stores (08/20/25)
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  • Americas Delivery Center ServiceNow Pod…

    Robert Half (Cincinnati, OH)
    JOB REQUISITION Americas Delivery Center ServiceNow Pod Lead - Technology LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION You Belong ... firm. Where We Need You The Protiviti Americas Delivery Center is seeking a Pod Lead (Manager) to join...seeking a Pod Lead (Manager) to join our growing technology competency . Embracing Protiviti's vision of "Bringing Confidence… more
    Robert Half (08/27/25)
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  • Senior Contact Center Representative

    Amalgamated Bank (New York, NY)
    Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and ... has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from...Serve as back-up/overflow to provide technical and operational call center support to business clients for Online,… more
    Amalgamated Bank (08/26/25)
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