- Resideo (Louisville, KY)
- …one for you! Resideo is seeking need for a skilled and detail-oriented Contact Center Platform Administrator within our Customer Experience organization. This ... on being the subject matter expert of our CCaaS ( Contact Center as a Service) application. This...and maintained to meet the evolving needs of the business . The ideal candidate will have hands-on experience with… more
- KeyBank (Amherst, NY)
- …Tiedeman Road - Brooklyn, Ohio 44144 **JOB BRIEF (PURPOSE)** The position of Contact Center Operations Analyst is to perform analytical process reviews while ... the completing of various tasks. The Workforce Management Team supports the Contact Center with forecasting, scheduling, and real-time performance management.… more
- People Driven Technology, Inc (Columbus, OH)
- …and technical outcomes for our clients. We leverage our decades of the combined business , technology , and engineering experience to deliver these outcomes, in a ... customers optimize their infrastructure and migrations to power their business . * Experience working with top data center...hiring decisions are based on merit, qualifications, and our business needs. People Driven Technology , Inc is… more
- PNC (Akron, OH)
- …valued and have an opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's Technology organization, you ... end user software and hardware. + Manages and performs business process analysis projects and related assignments for the...with overall performance analysis for all aspects of the Technology Solution Center operations including data analysis,… more
- FirstBank (Lakewood, CO)
- …Lending. Apply today to learn more and join the team! **A Brief Overview** The Contact Center Representative works in a fast-paced call center atmosphere ... philosophy: do right by customers, communities, and employees, which is at the center of the company's "banking for good" mantra. FirstBank believes that diversity,… more
- Veolia North America (Boise, ID)
- …of Customer Service Representatives. + 5-7 years of experience in a customer contact /call center environment. + 2-3 years of supervisory experience in a ... years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution...customer contact /call center environment. + Utility or telecommunication… more
- Albany Medical Center (Albany, NY)
- …architectural design documentation, including diagrams and inventories. The Information Technology Architect reviews business plans, strategic direction, and ... Collaborate with staff, users and senior management on establishing business goals + Review new and existing IT projects,...others + Primary contacts will be internal to Information Technology + Contact with other Albany Med… more
- JBT Corporation (Sandusky, OH)
- Overview Manage the day-to-day operations of the Food Processing Technology Center . Provide strategic leadership and tactical direction to ensure the FPTC ... for the development, application, and documentation of food processing techniques and/or technology as it pertains to the various testing activities. Work closely… more
- Middlesex Savings (Westborough, MA)
- **Overview** The Contact Center Specialist I is a key role focused on providing exceptional service through various communication channels, including phone and ... an understanding of the multiple ways customers' bank using online and mobile technology and branch offices. Explain the services and various channels. + Identify… more
- Connexus Energy (Ramsey, MN)
- …and metric to improve corporate performance + Five or more years of experience with Contact Center technology (ACD, IVR, CTI Chat, or related systems) ... We're looking for a strategic and member-focused Contact Center Manager to lead our...research, recommend, develop and implement proactive service models and technology to ensure company operations meet current and evolving… more