- Capgemini (Chicago, IL)
- **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service operations. Your… more
- Leidos (Indianapolis, IN)
- …the way we do business. The Leidos Civil team is seeking an accomplished ** Contact Center Content Specialist** to join our federal-agency omni-channel contact ... enhancements. Your responsibilities will include crafting, refining, and assessing contact center -specific content, along with creating engaging training… more
- The Walt Disney Company (San Francisco, CA)
- …guide decision-making for Disney's senior leadership. As a Senior Associate Product & Technology Strategy you will guide the CPTO's agenda from initial planning ... + ** Strategy Projects:** Drive special initiatives for Product & Technology , and partner with Corporate, Direct-to-Consumer, and ESPN Strategy teams… more
- Capgemini (Atlanta, GA)
- …enterprise service strategy roles. . Deep expertise in customer service, contact center transformation, and/or service operations, with proven impact across ... **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI,...strategy , interaction design, workforce transformation, performance management, and technology enablement. . Drive the development of routing and… more
- Capgemini (Dallas, TX)
- **Job description** **:** As a ** Contact Center Operations Executive** , you will be responsible for overseeing end-to-end customer engagement, ensuring seamless ... financial management, managing project execution, and ensuring timely delivery of contact center initiatives. **Key Responsibilities:** + **End-to-End Customer… more
- Eversource Energy (Westwood, MA)
- …engaging environment of going above and beyond for our customers in a 24/7 Contact Center setting\. This professional position is responsible for the complete ... is achieved by being a visible presence on the contact center floor \(at least 50% of...inquiries\. **Qualifications** _Technical Knowledge/Skill:_ + Requires familiarity with call center technology and telephony equipment, including ACD,… more
- Humana (Helena, MT)
- …+ **Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... the actions of others + Superior knowledge of call center tools and technology used to manage...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Stanford University (Stanford, CA)
- Director for Digital Strategy and Library Technology **School of Medicine, Stanford, California, United States** Information Analytics Post Date Oct 30, 2025 ... care for Stanford School of Medicine and Hospitals. The Director for Digital Strategy and Library Technology will provide technical leadership and strategic… more
- Public Storage (Plano, TX)
- …Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on ... implementation of advanced contact center technologies, with a strong focus...bias detection, and risk mitigation strategies. + **Innovation & Strategy ** : Collaborate with steering committee and business … more