- Capgemini (Chicago, IL)
- Capgemini Invent / frog - Contact Center Transformation - Senior Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation ... or in-house defining marketing campaigns/strategies, customer segmentations, sales growth strategies, contact /service center expertise, or similar to help a… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …include integration of additional areas. The VP provides system-wide leadership for contact center strategy , performance, and capability development, ... PATIENT SERVICE CENTER to join our NURSING CONTACT CENTER team! The Vice President (VP),...The VP provides system-wide leadership for Aspirus' patient service center strategy , performance, and capability development, ensuring… more
- Mass Markets (Mesilla, NM)
- …a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public ... range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact ...to report to work at one of our physical contact center locations. To be considered for… more
- HCA Healthcare (Nashville, TN)
- …you to be a part of our team. **Job Summary and Qualifications** The Manager of Contact Center Technology serves as the technical resource manager for CSO ... Contact Center Technology and maintenance...Contact Center Technology and maintenance efforts. This position...and timeliness of work to implement the Parallon CSO strategy . + Manage DevOps process and resources. Implement best… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Capgemini (New York, NY)
- Capgemini Invent - Contact Center - Senior Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend ... product management, and/or internal consulting with a focus on customer service, contact center , or service operations transformation. + Proven ability to… more
- Public Storage (Plano, TX)
- …Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on ... implementation of advanced contact center technologies, with a strong focus...bias detection, and risk mitigation strategies. + **Innovation & Strategy ** : Collaborate with steering committee and business … more
- Insight Global (Atlanta, GA)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * Proven experience in contact center technology (design, migration, or ... About the Role Our client is undertaking a major contact center transformation, migrating from Avaya to...Responsibilities * Lead solution architecture for contact center migration, ensuring alignment with enterprise strategy .… more
- Amazon (New York, NY)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... in the software or Internet industries experience - 5+ years of contact center experience Preferred Qualifications - 5+ years of infrastructure… more
- American Express (Phoenix, AZ)
- …on-premises and cloud architectures, driving data virtualization initiatives, and modernizing contact center ecosystems (CCaaS). This role requires strong ... + Lead data migration and modernization initiatives by analyzing existing contact center environments-including data structures, dependencies, and integration… more